3201 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Martin S
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 23, 2024
Wanda F
On time, courteous and fixed my problem in no time at all.
Customer service response - Thank you for your review, Wanda! We're pleased to hear our technician was on time, courteous, and efficient in resolving your issue.
Sears Home Services on October 22, 2024
Phyllis M
Troy was fantastic. He stuck with it and got advice to fix my washer. Very nice and polite and a pleasant person. 5 stars for Troy. I give him a 10 out of 10
Customer service response - Thank you for sharing your wonderful experience with Troy. We're thrilled to hear he provided excellent service and appreciate your kind words!
Sears Home Services on October 14, 2024
Robert G
It was good
Customer service response - Thank you for your review! We're pleased to hear you had a good experience with our service.
Sears Home Services on October 13, 2024
Charlene G
Troy was very nice. However Sears repair and A&E stinks. I will never purchase another extended warranty or Sears product. 20 days to repair my fridge. Finally called someone local and got it done. All you want is the money. Absolutely no service. Canceled appointments just before the repair was supposed to be done. I’m done. 7 years and 1 service call. Thanks for nothing.
Customer service response - Thank you for sharing your experience, Charlene. We're sorry to hear about the challenges you faced and appreciate your feedback as it helps us improve our services.
Sears Home Services on October 10, 2024
barbara J
He was good technician.
Customer service response - Thank you for your review! We're glad to hear you had a positive experience with our technician.
Sears Home Services on September 25, 2024
Derek W
He was very polite very professional wasted no time ( fixed ) my problem shook my hand and said thank you for letting us serve you today and I thought that was pretty nice.
Customer service response - Thank you for sharing your experience, Derek. We're delighted to hear our technician was polite, professional, and efficient in resolving your issue.
Sears Home Services on September 10, 2024
Laurel S
repair guy, whose name I sadly can recall so that he gets a proper shout out, was super knowledgeable and kind. I felt confident in following his recommendations.
Customer service response - Thank you for sharing your positive experience with our knowledgeable and kind technician. We're delighted to hear you felt confident with his recommendations!
Sears Home Services on September 04, 2024
Peggy B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 03, 2024
Lesa W
very polite and knowledgeable
Customer service response - Thank you for your kind words about our polite and knowledgeable service. We're delighted to have met your expectations!
Sears Home Services on August 27, 2024
