3201 W Main St Reviews
Read reviews from customers who used our services at 3201 W Main St
Total reviews
148
Average Rating
4.5/5
Charlene M,
I appreciate the updates on arrival time. Also he did not waste any time getting job done, including vacuuming inside dryer before leaving.
Nancy W,
Johnny was on time, efficient and polite. He's the best!
Larry,
The tech was very knowledgeable and very professional !
Jim T,
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable and professional during their visit. We appreciate your feedback.
Sears Home Services on 1707190403837
Rep very polite. I felt like appt was very impersonal. Took forever and he was on phone whole time. Don't know if I trust his diagnosis.
D G,
Customer service response - Thank you for your feedback. We're glad the rep was polite and apologize for the impersonal experience; we appreciate your input on improving our service.
Sears Home Services on 1786225247444
Ann S,
Customer service response - Hi Ann, thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1758070565588
Showed up late but got the job done.
Mike K,
Customer service response - Thank you for your review, Mike! We're glad to hear the job was completed, and we apologize for the delay.
Sears Home Services on 1752017738224
Leonard fixed the dryer but he didn't let me know when he was leaving and he didn't get the unit all the way back in it's original position.
Rhonda H,
Customer service response - Thank you for your review, Rhonda. We apologize for the oversight and appreciate your feedback; we'll ensure better communication in the future.
Sears Home Services on 1745296682383
Kelley J,
It’s not fixed
Barbara E,
Customer service response - We apologize for the unresolved issue, Barbara. Please contact us directly so we can address the problem promptly.
Sears Home Services on 1738469264710