3201 W Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terri M
Joseph did a great job and explained everything along the way.
Brooklynn S
Charlene M
Nancy W
I appreciate the updates on arrival time. Also he did not waste any time getting job done, including vacuuming inside dryer before leaving.
Larry
Johnny was on time, efficient and polite. He's the best!
Jim T
The tech was very knowledgeable and very professional !
Customer service response - Thank you for taking the time to leave a review. We are glad to hear that our technician was knowledgeable and professional during their visit. We appreciate your feedback.
Sears Home Services on February 05, 2024
Rhonda H
Leonard fixed the dryer but he didn't let me know when he was leaving and he didn't get the unit all the way back in it's original position.
Customer service response - Thank you for your review, Rhonda. We apologize for the oversight and appreciate your feedback; we'll ensure better communication in the future.
Sears Home Services on April 21, 2025
Kelley J
Barbara E
It’s not fixed
Customer service response - We apologize for the unresolved issue, Barbara. Please contact us directly so we can address the problem promptly.
Sears Home Services on February 01, 2025
Robin W
Michael, did a good job, and listen, about what's the problems was doing.and fix the problem.faster by knowing what it was doing.it, can be a blessing, when we work together. Thank you all, for getting it going.and have a wonderful night.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 13, 2024
