5000 Great Northern Mall Reviews

Read reviews from customers who used our services at 5000 Great Northern Mall


Total reviews

196


Average Rating

4.8/5

Snowblower repair
February 20, 2025
Overall rating

George provided excellent service. He is very knowledgeable, friendly and professional.

Joe B,

Avon, OH
Prompt, efficient
February 12, 2025
Overall rating

Frank was quiet, worked steadily and got the job done quickly. He was also very polite.

Robert K,

North Olmsted, OH
Dwight fixed my dishwasher
February 11, 2025
Overall rating

Dwight was very professional fixing my dishwasher. He was very careful not to get any water on the floor. He replaced it a moderate amount of time and cleaned up afterwards. Very good!

Nick S,

Rocky River, OH
Thumbs up
February 10, 2025
Overall rating

Good guy. Explained issues and options. Provided special pricing coupon to help in purchasing replacement

Joe B,

Olmsted Township, OH
Amazing job!
February 06, 2025
Overall rating

Tech was polite and very helpful, quickly fixed the problem.

Chris F,

Westlake, OH
Fast and easy
February 05, 2025
Overall rating

He was great, personable and professional. Explained in detail what happened and why there was a malfunction. Made the change which lasted 15-20mins. Looking forward to using the washer again

Jonathan,

Olmsted Falls, OH
Dryer repair
January 31, 2025
Overall rating

David was great. Professional, courteous, knew what he was doing. My issue though is beyond David's control. His device was giving him false information. He said the system told him parts were NLA. he assured me they were, but because of the system malfunction he couldn't even give me a price because sears "system" was acting up Based on his 35 years experience, he gave me a ballpark quote. $600 for 4 replacement rollers made out of China? More than the steel and motor and heating element? These rollers are no more than $1.00 each. I will never buy an LG again but to reiterate, David was great

Brian R,

Bay Village, OH
Excellent work by Tim!
January 27, 2025
Overall rating

I had a wonderful experience with Tim. He called about 15-20 minutes before his arrival. He was very attentive when I explained the issues. He figured out the problem, explained it to me and fixed it all within a short amount of time. Tim should get a raise.

Elizabeth G,

Avon Lake, OH
Sears repair specialist
January 18, 2025
Overall rating

Friendly, and knowledgeable person who respected my home ( putting on shoe covers) and gave me good advice on my refrigerator. Thank you James! Be safe!

Jane L,

Westlake, OH
Very helpful!
January 15, 2025
Overall rating

Great insight not just on the dryer but on other appliances as well.

Daniel M,

Olmsted Falls, OH