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5000 Great Northern Mall Reviews
Read reviews from customers who used our services at 5000 Great Northern Mall
Total reviews
196
Average Rating
4.8/5
Very thorough
Michael A was able to unfreeze the drain line of our Samsung refrigerator. He seemed to be very thorough and even sweep up the dust that had accumulated under the appliance.
Sandra A,
Fairview Park OHKenmore Elite Refrigerator Repair
Michael is a very personal and pleasant man to work with. He spent very little time diagnosing what the issue was and getting the parts ordered. Return trip went quicker than expected and so far, seems to have fixed the problem. I hope to see him again if and when I ever have anymore equipment failures.
Jason M,
Olmsted Twp, OHExcellent!
Tim was extremely professional, kind, and knowledgeable. Very grateful for his assistance with our fridge/freezer issue. Highly recommend him as a service technician! He seemed like he could figure out and fix just about anything.
Courtney K,
Olmsted Twp, OH5
He was efficient and friendly and informative. No problems incurred
Bruce H,
Lakewood, OHGood tech/Lousy Kenmore oven
13 year old oven with no replacement parts No options but to buy a new oven Not happy with Sears charging for a call with no resolution
Dennis F,
Bay Village, OHGood Service
Frank was very pleasant. He knew what he was doing and was very informative.
Darrin K,
Rocky River, OHFRANK
Frank did a great job, once he was able to navigate the Sears Scheduling...that was simply a load of crap and putting him in the position to delay completion of the job, is strictly on Sears, not on Frank.
Thomas C,
Lakewood, OHRefrigerator compressor
Very nice gentleman, got it right the second time:). Thank you.
David J,
Bay Village, OHpoor result
no help can not afford cost of repair senior on a fixed income sears should have some help and compassion for long time senior military vet to help with cost of repair have been sears customer over 30 years i am very unhappy with this outcome
Dennis S,
North Olmsted, OHSally Murrish
Timeframe of 8 AM to 5 PM is unreasonable because some of us have full-time jobs and can't take all that time off
Sally M,
Lakewood, OH