5000 Great Northern Mall Reviews

Read reviews from customers who used our services at 5000 Great Northern Mall


Total reviews

196


Average Rating

4.8/5

Repairs
March 04, 2024
Overall rating

David was very kind and did a great job with my washer and dryer. I give him 5+ stars!

Julie,

Bay Village, OH
Dishwasher diagnostic
February 27, 2024
Overall rating

Frank called first thing, and then called again when he was on his way. This was very helpful. He was very knowledgeable about the dishwasher, but it took him some time to figure out what was wrong He was very professional and courteous

Rosemary C,

Westlake, OH
Washer repair
February 27, 2024
Overall rating

My wife and I are happy with the repair. I would suggest that it would be easier to communicate with a human instead of relying on clicking on sometimes unsuitable choices when communicating online.

Gene F,

Rocky River, OH
5
February 09, 2024
Overall rating

Very professional

William W,

Rocky River, OH
Courteous, Professional
February 07, 2024
Overall rating

David called before he arrived, knocked and entered prepared for work. I showed him the dryer and described the issue, then left him to his work. He took 10-15 minutes then came out to tell me that he believed the problem was with the timer unit, that estimated costs for parts and labor were about $535. He also offered warranty options that would cover all of my home appliances, and would result in a substantial discount on this repair. I declined the offer to either repair or warranty program. I was able to purchase the same Mfg/feature set dryer locally for $591 including delivery and appliance pickup, delivered by Feb 8th.

Robert S,

Bay Village, OH
Good job
January 23, 2024
Overall rating

Michael a quiet, friendly steady worker who got the job done and was quite instructional

Richard P,

Lakewood, OH
Refrigerator service
January 22, 2024
Overall rating

David was very nice and professional. Problem to be fixed was very expensive and was better off purchasing a new refrigerator.

Ann V,

Avon, OH
Professional and competent
January 22, 2024
Overall rating

Professional and competent. He explained what he was doing and cleaned up what little water resulted from the defrost. He tested the repair before he left.

Richard B,

Westlake, OH
Thank you Gerald!
January 12, 2024
Overall rating

Gerald was on time and knowledgeable regarding the repair needed for my oven. Provided options.

Joanna F,

Westlake, OH
Fix and Clean Dryer
January 10, 2024
Overall rating

David was very helpful and explained and fixed the issue. Great experience! Thank you.

Scott,

Bay Village, OH