Appointment Lookup
802-552-4364
1220 Russ Rd Reviews
Read reviews from customers who used our services at 1220 Russ Rd
Total reviews
28
Average Rating
4/5
Mike L,
Customer service response - Thank you for the amazing 5-star review, Mike! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781265334322
Michael A,
Customer service response - Thank you for the amazing 5-star review, Michael! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780086528584
Nancy R,
Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779377429106
Kurt was extremely polite and quick to identify the problem and took his time to explain it in detail in a way that I could understand everything. Would definitely recommend.
Nick,
Customer service response - Thank you for your feedback, Nick! We're glad to hear Kurt was polite, quick, and thorough in explaining the issue.
Sears Home Services on 1777909744512
Christy M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1771370920896
Kurt was wonderful! He communicated his time when he was on his way, is knowledgeable, friendly, and had a decent drive to get to us! He was super helpful and I would highly recommend him and his professionalism. 10/10, great experience!
Kami S,
Customer service response - Thank you for your glowing review, Kami! We're thrilled to hear that Kurt provided such a wonderful and professional experience for you.
Sears Home Services on 1762131373032
Well, the washing machine took a while to get fixed. It took a little too long I think because I also have a freezer that has been canceled twice and still has to be diagnosed and I’m not very happy with that area of service. The technician was great very nice and personable, you guys need to hire more help because people shouldn’t wait for a month or wait that long to get there appliances fixed.
Donna R,
Customer service response - Thank you for your feedback, Donna. We're glad to hear you found the technician personable, but we're sorry for the delays you've experienced and appreciate your patience.
Sears Home Services on 1759192924202
Jill R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1755742121682
Jerri T,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1754639104020
Was told I would get $150.00 off if I purchased home warranty, said ok let me talk to my wife. Decided to go with home warranty, the person said I couldn't get that $150.00 off because I didn't do when tech was here. Had to order parts anyway. 3 switches for microwave door for $611.00 is friggin ridiculous
Mark R,
Customer service response - Thank you for your feedback, Mark. We're glad to hear you decided on the home warranty, but we're sorry for any confusion regarding the discount and the cost of parts.
Sears Home Services on 1753925016785
