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802-552-4364
5053 Tuttle Crossing Blvd Reviews
Read reviews from customers who used our services at 5053 Tuttle Crossing Blvd
Total reviews
167
Average Rating
4.5/5
Contacted me when on his way, arrived early in order to be able to best get parts, Explained and fixed the issue.
Holly S,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician was punctual, proactive in getting the necessary parts, and provided an explanation while resolving the issue. We value your business and look forward to serving you in the future.
Sears Home Services on 1705464255488
Karen H,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1762131601621
Ben was prompt courteous & professional. However, the issue isn’t resolved. The F8 & E4 are still sounding an alarm
JoAnn T,
Customer service response - Thank you for your feedback, JoAnn. We're glad to hear Ben was prompt and professional, but sorry the issue persists. Please contact us directly so we can assist further.
Sears Home Services on 1759113191498
Bill A,
Customer service response - Thank you for the 4-star rating, Bill! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1721049495284
Kurt was very communicative and helpful when he came to look at our oven. He was great. It’s frustrating to see how overpriced the company is. Almost $700 to replace a part that can take less than 30 minutes. I get it, you have to pay your people, but $320 labor and $325 for a part that doesn’t cost that much($197) from the manufacturer… no thank you.
Elizabeth P,
Customer service response - We're glad to hear Kurt was communicative and helpful, Elizabeth. We apologize for any concerns regarding the pricing and appreciate your feedback.
Sears Home Services on 1766715386769
The problem with our washing is still happening. Please let us know when you are avaialble to come back out.
Linda S,
Customer service response - We apologize for the ongoing issue with your washing machine. Thank you for bringing it to our attention, and we will make sure to schedule a return visit as soon as possible.
Sears Home Services on 1706289965759
Frustrating system for booking, communicating, and followup. No human contact. AI assistant, with which I left a detailed message with a question, was never responded to. On top of that, I was charged $580 to diagnose and fix a water leak. Time at my house was 1 hour for diagnosis and less than an hour to fix. Lito who made the repair was great! First guys, not so much! Your non-human communication system and inability to call and speak to a real person sucked!
Ed B,
Customer service response - We apologize for the trouble you've faced, Ed. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1776210948866
Frustrating not being able to talk with a real person- all virtual assistance. Charged a ridiculous amount for labor. The part they ordered was wrong. Rescheduled but no technician so had to reschedule AGAIN. Two week ordeal. Will not use in the future.
Beth,
took my dishwasher to apart and paid upfront, 3 weeks past by, no one come and fix it
LH88 H,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1780966430290
Worst place ever avoid this place. Needed an evaporator fan replaced on my refrigerator. Quoted me $912. Paid $139 for worthless information from the tech. Turns out it was just froze up once it defrosted the refrigerator works fine. Do not use them If I could have gave them a negative 5 I would have.
Daniel R,
Customer service response - We apologize for the trouble you've faced, Daniel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1777511094102
