2765 Eastland Mall Reviews

Read reviews from customers who used our services at 2765 Eastland Mall


Total reviews

391


Average Rating

4.7/5

Outstanding
May 18, 2026
Overall rating

He was a complete professional. Although he did not need to dismantle the machine he was able to tell me what caused the issue. For any future issues I would want him to return for the fix.

J G,

Columbus, OH
Refrigerator
May 15, 2026
Overall rating

Joshua was a amazing worker and great at communicating the problem/process to me

James M,

Columbus, OH
Bennie
May 14, 2026
Overall rating

Bennie was very professional and knowledgeable regarding the problem with my oven.

Vickie B,

Columbus, OH
Great dryer repair
May 13, 2026
Overall rating

I was kept informed when the tech would arrive. He explained what was wrong and the repair cost. The part came when promised. The tech clean up after the repair.

Betty A,

Circleville, OH
Refrigerator Noise
May 10, 2026
Overall rating

Lito came and I wasn't home but he was kind enough to wait for my sister to get there which took w minutes he was very professional and quick. Thank you.

Tanita B,

Groveport, OH
Joshua D
May 08, 2026
Overall rating

He was great and very helpful with the issues at hand.

Sheila K,

Lancaster, OH
Technician John's performance
April 30, 2026
Overall rating

This man knew exactly what was wrong with the dryer and was very methodical on troubleshooting. He took the time and explained every step of the way to me and explained all the troubleshooting reasons of why it may or may not fail and whatever part was in line that could possibly have caused it to fail. When he was finished completing the task, he cleaned up his area and made sure all panels were on secure and no dirt or parts were left behind. If I ever have issues again with my systems and Sears is the organization to send out a tech, I do wish that it would be John.

Mark A,

Pickerington, OH
⭐️⭐️⭐️⭐️⭐️
April 23, 2026
Overall rating

Have had Kurtis come and fix our washer and then this time our dryer. Great work thank you for serving our busy family.

Erica C,

Lancaster, OH
Pierre's Review
April 16, 2026
Overall rating

Pierre was very nice and helpful. He went over the diagnostic with me & showed me pics of the parts that needed repair.

Pamela L,

Canal Winchester, OH
Beth
April 13, 2026
Overall rating

Great service. Very polite. No unnecessary work done. Thank you

Beth R,

Chillicothe, OH