1429 W High St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ramona K
I was not able to be at the house at the time of the appointment but my brother-in-law was there and he said everything went well and the technician was really good
Customer service response - Thank you for your 5-star review, Ramona! We're glad to hear your brother-in-law had a positive experience with our technician.
Sears Home Services on May 21, 2025
joe T
The technician was very knowledgeable and friendly when was at my residence. As far as overall experience with Sears it was not good. I took 3 days off work and canceled all 3 of my appointments. It took a 4th scheduled appointment to fix the equipment. It he customer service in my opinion was not good. Technician was great though.
Customer service response - Thank you for your feedback, Joe. We're glad to hear the technician was knowledgeable and friendly, but we're sorry for the inconvenience with scheduling. Please contact us directly so we can address your concerns.
Sears Home Services on May 19, 2025
Amy P
He was here as he said. When I got home I did a load of laundry and it still shook 😔 I wasn't here when they came but my parents was and he tried leveling it but it wasn't so me and my fiance leveled it. but this wasn't his fault that are floors are so unlevel 🤦🏻 it still shakes and I don't understand I'm putting clothes in evenly. Could someone please get with me
Customer service response - Thank you for your feedback, Amy! We're glad our technician was prompt, and we appreciate your understanding regarding the floor issue.
Sears Home Services on May 11, 2025
Cathy C
Th tech James was very polite and efficient with getting the new part installed in my washer. Thanks
Customer service response - Thank you for your 5-star review, Cathy! We're glad James was polite and efficient in installing the new part for your washer.
Sears Home Services on May 12, 2025
chad S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 27, 2025
Neil
Prompt and efficient
Customer service response - Thank you for your 5-star review, Neil! We're glad to hear you found our service prompt and efficient.
Sears Home Services on April 27, 2025
Angie E
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 22, 2025
Michelle R
Everything was great, our tech was fabulous
Customer service response - Thank you for your 5-star review, Michelle! We're happy to hear you had a great experience with our fabulous technician.
Sears Home Services on April 13, 2025
Brenda M
My tech was Joseph. Very friendly and knowledgeable!! Explained things in detail. My refrigerator is not making the loud noise. I think he did find the problem. I told him if it starts making that noise again I will call to have HIM back.
Customer service response - Thank you for your positive feedback, Brenda! We're glad Joseph could help with your refrigerator and provide detailed explanations.
Sears Home Services on March 16, 2025
Dennis H
It was really great and fantastic
Customer service response - Thank you for the 5-star review, Dennis! We're happy to hear you had a great experience with our service.
Sears Home Services on January 13, 2025
