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1429 W High St Reviews
Read reviews from customers who used our services at 1429 W High St
Total reviews
77
Average Rating
4.5/5
Ethan was personable and polite. He listened to what problems I was having with my washer. He quickly identified and corrected the issue. Fingers crossed that everything continues working as expected.
Miranda W,
Customer service response - Thank you for your 5-star review, Miranda! We're glad Ethan was able to help with your washer and hope everything continues to work well.
Sears Home Services on 1752017470979
Our repairman was very polite and got the part replaced very quickly so we can finally use our refrigerator!
Michelle R,
Customer service response - Thank you for your 5-star review, Michelle! We're glad to hear our repairman was polite and efficient in getting your refrigerator up and running.
Sears Home Services on 1752018257146
blancita81,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1751871201179
Ryan was an awesome technician, knowledgeable, answered all my questions on the proper way to load the washer for best results. I'm really not a fan of AI technology because the length of time it takes to get appliance fixed. Instead of being a priority customer when you finally get the parts you need. You have to get back in line again. And wait for a later date before your service is completed. And the technician has to much of an area to cover in a day. That's why my first appointment got canceled due to the technician running out of time. Otherwise it was a good experience. Sometimes you have to talk to a human. To get things straightened out.
Rob O,
Customer service response - Thank you for your feedback, Rob. We're glad Ryan was able to assist you well, but we're sorry for the scheduling issues you faced. Please contact us directly so we can address your concerns.
Sears Home Services on 1750207741840
I was not able to be at the house at the time of the appointment but my brother-in-law was there and he said everything went well and the technician was really good
Ramona K,
Customer service response - Thank you for your 5-star review, Ramona! We're glad to hear your brother-in-law had a positive experience with our technician.
Sears Home Services on 1747884627123
The technician was very knowledgeable and friendly when was at my residence. As far as overall experience with Sears it was not good. I took 3 days off work and canceled all 3 of my appointments. It took a 4th scheduled appointment to fix the equipment. It he customer service in my opinion was not good. Technician was great though.
joe T,
Customer service response - Thank you for your feedback, Joe. We're glad to hear the technician was knowledgeable and friendly, but we're sorry for the inconvenience with scheduling. Please contact us directly so we can address your concerns.
Sears Home Services on 1747702132889
He was here as he said. When I got home I did a load of laundry and it still shook 😔 I wasn't here when they came but my parents was and he tried leveling it but it wasn't so me and my fiance leveled it. but this wasn't his fault that are floors are so unlevel 🤦🏻 it still shakes and I don't understand I'm putting clothes in evenly. Could someone please get with me
Amy P,
Customer service response - Thank you for your feedback, Amy! We're glad our technician was prompt, and we appreciate your understanding regarding the floor issue.
Sears Home Services on 1747025943703
Th tech James was very polite and efficient with getting the new part installed in my washer. Thanks
Cathy C,
Customer service response - Thank you for your 5-star review, Cathy! We're glad James was polite and efficient in installing the new part for your washer.
Sears Home Services on 1747026075622
chad S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1745799802378
today's tech was Prompt and efficient after 3 other techs never showed up to fix the fridge over the last 4 weeks
Neil,
Customer service response - Thank you for your 5-star review, Neil! We're glad to hear you found our service prompt and efficient.
Sears Home Services on 1745798695567
