2727 Fairfield Commons Blvd Reviews

Service is rescheduled time after time. Repairman not in the area to install the parts. Change the date a month out. Still no Repairman in the area. Talk to scheduling will be out there today. No show. Waste of time day after day.

BEWARE, the service date you choose means nothing. Received notification at 4pm (in a 1-5pm service window) on the service date that I was rescheduled for 2 days later. The very next day, notified that I was being rescheduled to an even later date. You get no business from me, Sears.

No one was here for scheduled appointment. Not Harold or anyone else.

No technician showed up. I did call and reported this.

Don't waste your time. We have waited over a month for the follow up service when our dishwasher's issue was diagnosed - in that time, two appointments were set where NO ONE CALLED OR SHOWED UP, the call center [in se asia] is attempting to re-schedule a follow-up for their first available, one month from now...

Do not recommend. Diagnosed and parts ordered. Appointment was scheduled for repair last Thursday, woke up to an email saying it was rescheduled for today. Here it is almost 8:30 at night, nobody has shown, no call or anything. You have to pay up front for the repair for them to not even show up. What a rip off!!!!

I have scheduled my repair 3 times in 22 days and the repairman has failed to show up .When they diagnosed the issue I had to pay for the service call and part ! I want my $554.back and I will not do business with your company...ever !@

If I could give negative stars I would. Working with Sears through our warranty company has been a nightmare. Our freezer to our French door refrigerator went out and after 3 technicians coming to our home now our refrigerator (top part) doesn't work. They keep ordering the wrong parts, or not enough parts to complete the job. At 2:41 our refrigerator worked at 2:42 once the technician so called fixed it, it's completely broken. On top of that, the technician said what part he needed and instead of ordering the part he closed the claim, and left our home without even saying bye (that last part wasn't a necessity but it is unprofessional), he was unfriendly to begin with. Now we have to start the process all over. I had to throw away most of our food and by a mini refrigerator to hold us over. We are a family of 6 so this has been a total disaster. I DO NOT RECOMMEND USING SEARS REPAIR. If your warranty company uses them please ask for another company.

I had my refrigerator repair today and I’m not happy with the repair man. He broke my shelf in the refrigerator and try to blame me for gluing it together and I would like someone to call me so I can get my shelf replaced I do not ever wanna see this repair man again in my house

3 guys have cone to my house to fix my dishwasher the first one came out July 23 it's now Aug 30 and my dishwasher is still not fixed your rep told the case was closed I called my warranty people and they said it was not closed if I don't hear from someone there today I will be posting about this horrible service I got from sears all over Facebook. Thank you