Appointment Lookup
802-552-4364
2727 Fairfield Commons Blvd Reviews
Read reviews from customers who used our services at 2727 Fairfield Commons Blvd
Total reviews
318
Average Rating
4/5
John J,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1789498591056
Great attitude and very knowledgeable about his work. Fantastic job!
Me (,
Customer service response - Thank you for your feedback! We're glad to hear you received knowledgeable service with a great attitude.
Sears Home Services on 1788997329558
Marlene C,
Customer service response - Thank you for the amazing 5-star review, Marlene! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1788275819557
I was amazed that Lee was able to diagnose my dry so quickly and accurately. He was also pleasant and courteous.
Robin P,
Customer service response - Thank you for the amazing 5-star review, Robin! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786999628944
Great service from the service man but sears ai i less to desired no one to communicate about your service is not professional
Dale H,
Customer service response - Thank you for your feedback, Dale! We're glad to hear you received great service from the technician, and we appreciate your input on improving our communication.
Sears Home Services on 1786735867596
Ebonee B,
Customer service response - Thank you for the amazing 5-star review, Ebonee! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786722095486
Sandy,
Customer service response - Thank you for the amazing 5-star review, Sandy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786557623431
Steven P,
Customer service response - Thank you for the amazing 5-star review, Steven! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1786374844761
The representative was thorough and informative in checking for any issues that existed. I appreciate this type of service.
Glenna W,
Customer service response - Thank you for your feedback, Glenna! We're glad to hear our representative was thorough and informative in addressing your concerns.
Sears Home Services on 1785345609617
The repair tech was prompt and professional. My fridge leaking issue got fixed in under an hour.
Jackie W,
Customer service response - Thank you for your feedback, Jackie! We're glad to hear the repair tech was prompt and professional, and that your fridge issue was resolved quickly.
Sears Home Services on 1785012390277
Fantastic, experienced and fast. Rennie really knows what he's doing.
Michael M,
Customer service response - Thank you for your feedback, Michael! We're glad to hear Rennie provided fantastic, experienced, and fast service.
Sears Home Services on 1784995444016
Nick S from sears home service was great. Arrived within projected window. Even due to company assigning work order while I was out of town, we were able to communicate and he waited the 20 mins for me to arrive. Thank you. Nick diagnosed the issue promptly and wrote up the report and submitted to home warranty. Th issues are with Sears AI call center. It sucks. Your not able to speak with a human and your locked in to whatever is programmed in to the AI. It’s impossible to get actual support.
Charles W,
Customer service response - Thank you for your feedback, Charles! We're glad to hear Nick provided great service and was accommodating with your schedule. We apologize for the issues you experienced with the AI call center and appreciate your input.
Sears Home Services on 1784072512758
Very professional and very respectful with quick and speedy response well recommended
al T,
Customer service response - Thank you for your feedback, Al! We're glad to hear you found our service professional, respectful, and quick.
Sears Home Services on 1783106577343
Stephen H,
Customer service response - Thank you for the amazing 5-star review, Stephen! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782941097301
Polite, efficient and wanting to work to make things right
bruce B,
Customer service response - Thank you for your feedback, Bruce! We're glad to hear our team was polite, efficient, and committed to making things right.
Sears Home Services on 1782931248022
Very nice men and very fast
Bryanna I,
Customer service response - Thank you for your feedback, Bryanna! We're glad to hear our team was very nice and fast.
Sears Home Services on 1782761256440
chris H,
Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1781628958903
The technician was very professional and did a really great job with the air conditioner!
Bobby H,
Customer service response - Thank you for your feedback, Bobby! We're glad to hear the technician was professional and did a great job with your air conditioner.
Sears Home Services on 1781134729773
Repairman was knowledgeable about the issue with the freezer. He fixed it quickly and it has been working as it should.
Kathy B,
Customer service response - Thank you for your feedback, Kathy! We're glad to hear the repairman was knowledgeable and quickly fixed your freezer issue.
Sears Home Services on 1781051204515
Service tech was thorough, knowledgeable, polite and friendly. The AI answering and scheduling system was garbage. Purely frustrating.
Debbie H,
Customer service response - Thank you for your feedback, Debbie! We're glad to hear you found our service tech thorough and friendly, and we're sorry to hear about your experience with the scheduling system.
Sears Home Services on 1781023046160
Tech came on time looked at the clothes washer said it was the belts. So we ordered new belts. He came back a week later put them on. Tech said everything was working good. Later that day we started doing laundry and the washer was making the same sound so nothing was fixed. We spent $400 for nothing . Tried calling the company and all I got was a AI telling me there there was no openings for the near future. I will never use this company again and would not recommend them to anybody.
Scott J,
Customer service response - Thank you for the amazing 5-star review, Scott! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780587356675
Kimbo S,
Customer service response - Thank you for the amazing 5-star review, Kimbo! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780431684067
Repair person wonderful! Sears AI- crap! Inaccurate information, lack of information, lack of someone showing up on appointment day. Parts mailed to my home BEFORE someone even came out to look at it and were not even in the realm of "heating element". I will NEVER go to Sears again and will tell others same.
Deborah,
Customer service response - Thank you for your feedback, Deborah! We're glad to hear the repair person was wonderful, but we're sorry to hear about the issues with the AI and appointment scheduling. Please contact us directly to address these concerns.
Sears Home Services on 1778270728528
Denise L,
Customer service response - Thank you for the amazing 5-star review, Denise! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776279489672
Al B,
Customer service response - Thank you for the amazing 5-star review, Al! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776112415255
