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2727 Fairfield Commons Blvd Reviews
Read reviews from customers who used our services at 2727 Fairfield Commons Blvd
Total reviews
298
Average Rating
4/5
Great service tech.
Kenneth C,
Customer service response - Thank you for the 5-star review, Kenneth! We're glad to hear you were pleased with the service from our tech.
Sears Home Services on 1730035696073
Our tech Rennie did a great job. However, the overall process was not handled well. Difficult to communicate needed parts and updates through the application. When Rennie came back second time the problem was fixed due to his trouble shooting during his first visit. Unfortunately, due to no fault of his own, he spent almost an hour filling out paperwork on his phone, that could have been completed after the job by someone else (not a tech). Instead it wasted an hour of time Rennie could have used assisting another customer. The five stars are for Rennie. I give your overall repair process one star.
J.O. M,
Customer service response - Thank you for recognizing Rennie's efforts, J.O. We apologize for the challenges you faced with the repair process and appreciate your feedback as it helps us improve.
Sears Home Services on 1729666122140
Marc S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1729133636598
The service technician was on time. He performed the requested service with professionalism, courtesy, and respect; however, the original problem was not corrected.
Stanley C,
Customer service response - Thank you for your 5-star review! We're thrilled to hear that our technician was punctual and provided professional, courteous, and respectful service.
Sears Home Services on 1728801482048
Renne was very good. He’s very professional.
Mary W,
Customer service response - Thank you for the 5-star review! We're delighted to hear that Chris provided efficient service and answered all your questions.
Sears Home Services on 1728552220287
Rennie got my refrigerator up and running after a very long wait for parts. He kept me informed and cleaned up everything after he was done. He also returned a part that was not needed.
Shirley A,
Customer service response - Thank you for your kind words, Shirley! We're thrilled to hear that Rennie provided excellent service and kept you informed throughout the process.
Sears Home Services on 1728192856336
Jill S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1728192617446
ladonna C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1727981912915
Arrived as promised and fix the issue in a timely manner. Very polite and professional. Thank you.
Denise L,
Customer service response - Thank you for your kind words, Denise! We're delighted to hear that our team was punctual, polite, and professional in resolving your issue.
Sears Home Services on 1727922876082
Great repair service. Easy to schedule, on time, and reasonably priced. Thanks very much! Will use again.
K S,
Customer service response - Thank you for your wonderful review! We're delighted to hear you found our service easy to schedule, punctual, and reasonably priced. We look forward to serving you again!
Sears Home Services on 1727836652115
