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2727 Fairfield Commons Blvd Reviews
Read reviews from customers who used our services at 2727 Fairfield Commons Blvd
Total reviews
299
Average Rating
4/5
Washer was showing codes they got it taken care of. I was scheduled between one and five. They eventually came at 6:25.
Marcia A,
Customer service response - Thank you for your feedback, Marcia. We're glad the issue with your washer was resolved, and we apologize for the delay in the scheduled time.
Sears Home Services on 1780575077515
Chameka G,
Customer service response - Thanks for the great rating, Chameka! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1780097008025
Wendell R,
Customer service response - Thank you for the 4-star rating, Wendell! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1764807425445
Service person was friendly and fast. However for the past five to ten years they do not do overall cleaning of the furnace like they would do in the past. It seems as though I am paying more money for less service. Over all time on checking the furnace was around 10-15 minutes if that long.
Dale W,
Customer service response - Thank you for your feedback, Dale. We're glad to hear the service was friendly and fast, and we appreciate your comments on the overall cleaning service, which we'll consider for future improvements.
Sears Home Services on 1763951261079
Our air conditioner needed a new fan motor. Motor was order and repaired in a timely manner. The only draw back was working with the AI messenger. I would have liked to talk to a real person.
Susan C,
Customer service response - Thank you for the review, Susan! We're glad the fan motor was repaired in a timely manner, and we appreciate your feedback about the AI messenger.
Sears Home Services on 1757654675750
Dorothea N,
Customer service response - Thank you for the 4-star rating, Dorothea! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1753232114840
Very courteous and efficient. Had appropriate access to technical information to address our issues. Provided sufficient information to make a decision about further actions. A gentleman at the end of a very long day.
Paul B,
Customer service response - Thank you for the 5-star review, Paul! We're glad to hear our technician was experienced and familiar with your appliance.
Sears Home Services on 1752454884257
Roger S,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1748394105577
james L,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1744243957044
My only concern is the appointment time. I was told someone would call in the morning to narrow the appointment time. I got a call around 10:00 with the message that the appointment would be between 11:30 and 1:00. The technician arrived a little before 2:00.So basically my entire day was spent waiting. There should be a better way of doing this. The technician was great and got the job done, it was just the waiting that was my concern.
Pat M,
Customer service response - Thank you for your feedback, Pat. We're glad to hear the technician did a great job, and we appreciate your patience regarding the appointment timing.
Sears Home Services on 1743383670688
