
Refrigerator Repair
Fridge not cooling in the summer heat? We repair compressors, condensers, and ice makers fast. Book today.
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Looking for appliance repair near you in Rochester? We serve Greece, East Irondequoit, Webster, and the surrounding Monroe County communities with manufacturer-trained technicians who service Whirlpool, Samsung, LG, GE, and other major brands. Most repairs are completed in a single visit.

Fridge not cooling in the summer heat? We repair compressors, condensers, and ice makers fast. Book today.
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Washer won't spin or dryer quit mid-load? Our techs fix hard-water and heating faults. Schedule now.
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Cloudy dishes or standing water? We clear scale buildup, clogs, and drainage issues. Book a visit.
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Burner won't light or oven heats unevenly? We repair igniters and control boards. Schedule service.
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Built-in or over-the-range microwave not heating? We diagnose and repair the issue. Book today.
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Freezer frosting up or running warm? We fix freezers and more major appliances. Schedule now.
Schedule RepairIf an appliance issue returns within 30 days for reasons related to the original Sears Home Services repair, qualifying parts and labor are covered at no additional cost. Details and exclusions apply. Click for more details.
With more than 500,000 5 Star Reviews, you don't have to take our word for it.
Helpful and well-informed
I was hoping to get a better understanding of the appliances the technician was working on, and my hopes were realized. Roger was clear, patient, helpful and informative, as well as very efficient at solving the problems we had. It's definitely a relief to have our appliances working properly and to have a better understanding of what steps to take the next time one of them isn't working.
Lauren K, Plattsburgh, NY
Maytag Dishwasher
Jonathon was friendly, knowledgeable, and fixed my dishwasher in a timely manner. Next time I need maintenance or repair on one of my appliances I hope Jonathan is the one who shows up.
Laura B, Beaufort, NC
Very pleased
Tim was right on schedule, very polite and professional and importantly, knowledgeable.
Henry C, O Fallon, IL
Awesome Tech to deal with.
Personable, informative, willing to listen. I would recommend Rick to anyone needing analysis and/or repair. Luckily he was able to fix our fridge on the first visit.
Michael F, Greenacres, WA
lg washer repair
Benjamine was very knowledgeable of our washer.He answered all our questions .He took care of our problem. We were very pleased with his work.
Thomas D, Erie, PA
Top Notch
Not only did Richard repair everything quickly and efficiently, he was sweet and so informative! We are first time home owners and he taught us how to do routine maintenance- the easy stuff that we can do ourselves. We won't hesitate to schedule services again!
Lisa W, Hartland, WI
Top Notch Service
Cesar was very thorough and professional in dealing with the ongoing issue with our Dishwasher. My wife and I were very satisfied with his work.
Mark A, Ooltewah, TN
Excellent!
Clayton was very friendly, professional and thorough! He took care of my problem in no time and let us know what to expect. I really appreciate his work and his demeanor. Thanks so much Clayton!!
Nancy M, Palmyra, MO
VERY PROFESSIONAL, AND KNOWLEDGEABLE
WE FOUND OUT THAT IT WAS CHEAPER TO BUY A NEW REFRIDGERATOR, THAN TO GET THIS ONE FIXED, OUTSIDE OF THAT MR. JEFF WAS VERY COURTUS, KNOWLEGEABLE, AND HAD GOOD ADVICE FOR US. THANKS
Pamela B, Pasadena, MD
Washing machine
He knew what he was doing. He went directly, was going on after turning on the washing machine, and he found the problem right away picking up the washing machine looking underneath and he found the problem. I thank him because he really know what he was doing that like the last technician that came yesterday, so I thank you
Maria C, Rialto, CA
Rochester's water tells a big part of the appliance story here. Municipal supply drawn from Lake Ontario and treated at the Shoremont Plant in Greece is hard, with dissolved limestone minerals that leave scale inside washers, dishwashers, water heaters, and ice makers. Layer on humid continental summers, cold and snowy lake-effect winters, and a wide temperature swing from a February average near the mid-20s to July highs in the 80s, and you get appliances that work overtime year-round. Many homes here range from established mid-century ranches and colonials to newer Greece subdivisions with modern stainless kitchens. Our manufacturer-trained technicians know how these local conditions wear on appliances and how to address the root cause, not just the symptom.
When a refrigerator struggles to keep cool during a warm, humid Rochester summer, the compressor and condenser are working against both the heat and the moisture in the air. Dust and pet hair on condenser coils force the system to run longer and hotter, which shortens its life. Hard water is another culprit here — mineral deposits clog ice maker lines and water dispensers, leaving cubes hollow or the dispenser dribbling. We diagnose whether the issue is a failing compressor, a faulty thermostat, a dirty coil, or a blocked water line. Clearing coils and flushing water lines during routine maintenance can head off many of these failures. Catching a struggling compressor early often means a smaller repair instead of a full replacement.
Hard water is tough on washers across Greece and East Irondequoit. Mineral-heavy water reduces detergent effectiveness — many households end up using significantly more soap — and leaves scale on internal components over time. When a washer won't spin or drain, the trouble is often a clogged drain pump, a worn belt, a failed lid switch, or a control-board fault. Scale buildup can also stress valves and seals. Our technicians pinpoint the cause and replace only what's needed, and they carry commonly needed parts to finish most jobs in one visit. Periodic descaling cycles and cleaning the drain filter help extend the life of your washing machine.
Cold, snowy winters mean dryers run constantly from December through March, and that heavy seasonal load is exactly when they tend to act up. A dryer that won't heat usually points to a failed heating element, a blown thermal fuse, or a faulty thermostat. In older East Irondequoit homes, laundry areas are often tucked into basements or utility rooms with longer, less-ventilated vent runs — lint accumulates faster there, restricting airflow, extending dry times, and creating a fire risk. We repair heating components and check the full venting path. Cleaning the vent line annually is one of the simplest ways to protect both performance and safety.
Rochester's hard water leaves a white film on dishes and glassware and builds scale on spray arms and heating elements, which quietly reduces cleaning power. When a dishwasher leaks or won't drain, the cause is often a clogged drain hose, a worn door gasket, a failed drain pump, or a blocked filter thick with mineral residue. Our technicians descale affected parts, clear obstructions, and replace worn seals to stop leaks. Running a dishwasher cleaner monthly and wiping the gasket helps keep hard-water buildup in check between service visits.
Kitchens in this area run the full range — newer Greece homes with stainless double ovens and older East Irondequoit homes with well-worn ranges. When an oven heats unevenly or won't reach temperature, the problem is frequently a failed bake or broil element, a faulty igniter on gas models, a bad temperature sensor, or a control board on the fritz. Uneven baking and long preheat times are the most common complaints we hear. Our technicians test each component and replace the specific failed part so your oven holds an accurate, consistent temperature again.
Rochester weather demands a lot from home comfort systems. Lake-effect snow and February temperatures in the mid-20s mean furnaces and heat pumps run hard for months, while hot, humid July days push central air conditioning to keep up. A furnace that short-cycles or won't ignite, a heat pump that struggles to switch modes, or an AC that blows warm all point to issues our technicians handle. Because both heating and cooling equipment sees heavy seasonal use here, yearly preventive maintenance before winter and before summer catches worn parts early and keeps systems running efficiently. Sears Home Services repairs furnaces, heat pumps, and central air systems.
Costs vary by appliance and the specific problem. Your manufacturer-trained technician provides an exact quote — parts and labor — before any work begins, and that price is locked in once provided. A diagnostic fee of $90 to $150 depending on the appliance applies, and it's waived if you proceed with the repair.
We're available six days a week with early morning to evening appointments. Same-day appointments may be available in your area — check for same-day availability when you schedule online or by phone.
Our technicians repair most major brands, including Whirlpool, Maytag, Samsung, LG, GE, Kenmore, KitchenAid, Frigidaire, Amana, Bosch, JennAir, and more — no matter where you bought it.
Most refrigerators last about 10 to 15 years. If yours is under 8 years old and the repair costs less than half the price of a comparable new unit, repair is usually the smarter choice — especially given Rochester's hard water, which can shorten the life of a new appliance too. Our technician can advise you after diagnosing the problem.
Schedule online or by phone, and your manufacturer-trained technician diagnoses the issue on-site. You'll get an exact quote before any work starts. Approve it and we complete the repair — often in a single visit, since technicians carry commonly needed parts. If you decline, you pay only the diagnostic fee.
Yes. After diagnosing the problem, your technician provides an exact quote covering parts and labor. That price doesn't change once provided, and no work begins until you approve it.
Our technicians provide appliance repair throughout Rochester and nearby communities including Greece, East Irondequoit, Webster, Irondequoit, and the surrounding Monroe County area. We serve homes across the region six days a week.
It does. Water drawn from Lake Ontario carries dissolved limestone minerals that leave scale in washers, dishwashers, ice makers, and water heaters. Over time that buildup reduces efficiency and can shorten equipment life. Regular descaling and routine maintenance help — and our technicians can address existing scale-related problems during a service visit.
Winter runs dryers and furnaces hard, so a little prevention goes a long way. Clean your dryer vent line before the cold season to protect airflow and reduce fire risk, and schedule furnace maintenance in the fall. For refrigerators and dishwashers, keep condenser coils clean and run a descaling cycle periodically to fight hard-water buildup.
Sí. Contamos con técnicos capacitados por el fabricante que reparan la mayoría de las marcas principales de electrodomésticos en Rochester, Greece y East Irondequoit. Ofrecemos una cotización exacta antes de comenzar cualquier trabajo y garantía de servicio en cada reparación. Llame ahora al (585) 598-9851 o programe en línea.
Don't let a broken appliance disrupt your day. Schedule repair service today.
Beyond one-time repairs, Sears Home Services helps Rochester homeowners keep their appliances and home systems running through every season — from humid summers to lake-effect winters.
Cover your major appliances and home systems under one plan. Sears Protect includes a 180-day guarantee—if the same issue returns, we repair it at no additional cost. If we can't fix it, we replace it. We cover most brands, any age, giving homeowners peace of mind against unexpected breakdowns. If you're dealing with a repair today, you can save up to $150 instantly by signing up for Sears Protect—ask your technician or learn more here before your service is completed.
Yearly preventive maintenance from Sears Home Services extends equipment life and catches small problems before they become expensive repairs. In this area, that means descaling to fight hard-water buildup and clearing dryer vents and condenser coils before the cold months push equipment hardest.
Rochester's wide temperature range — mid-20s in February to July highs in the 80s — puts heavy demand on both heating and cooling. Sears Home Services repairs central air conditioning, heat pumps, and furnaces, servicing all three system types. We work on major HVAC brands including Carrier, Bryant, Trane, Lennox, Goodman, Heil, and Kenmore, so your home stays comfortable through every season.
Don't let a broken appliance disrupt your day. Schedule repair service today.
Our manufacturer-trained technicians service most major appliance brands found in Rochester kitchens and laundry rooms, from established mid-century homes to newer Greece subdivisions. Whatever you own and wherever you bought it, we have the training and parts to get it running again.
Whirlpool and Maytag appliances are common throughout Greece and East Irondequoit, and our technicians repair their washers, dryers, refrigerators, and ranges every day. We understand how hard water and heavy seasonal use affect these models and carry commonly needed parts to complete most repairs in a single visit.
Samsung and LG refrigerators, washers, and dryers are popular in newer Rochester-area homes with modern stainless kitchens. Our technicians are trained on their electronic controls and sensor-driven systems, diagnosing issues accurately so the fix lasts.
GE and GE Café appliances appear in homes across the Rochester area, and our technicians service them alongside other trusted names. Kenmore has a long history in Rochester households, and we know these appliances inside and out no matter which retailer originally sold them. KitchenAid ranges, dishwashers, and refrigerators are frequent in the region's updated kitchens, and our team handles their repairs with manufacturer-trained expertise. Whether it's a GE refrigerator struggling in the summer heat, a Kenmore washer battling hard-water scale, or a KitchenAid dishwasher leaving cloudy film, we diagnose the root cause and fix it right.
Thermador and Dacor appliances bring premium performance to higher-end Rochester kitchens, and our technicians have the training to service these specialty ranges, ovens, and cooktops with care. Plus many more: Amana, Bosch, Hotpoint, JennAir, Speed Queen, Haier, Fisher & Paykel, Roper, Hisense, and others. We repair most major brands, no matter where you bought it.
En Sears Home Services ofrecemos reparación de electrodomésticos en Rochester, Greece, East Irondequoit y las comunidades cercanas del condado de Monroe. Nuestros técnicos capacitados por el fabricante reparan la mayoría de las marcas principales, incluyendo refrigeradores, lavadoras, secadoras, lavavajillas y estufas. Sabemos cómo el agua dura de la zona y los inviernos con nieve afectan sus electrodomésticos, y trabajamos para resolver el problema de raíz. Recibirá una cotización exacta —piezas y mano de obra— antes de comenzar cualquier trabajo, y cada reparación incluye garantía de servicio. La mayoría de las reparaciones se completan en una sola visita.
Llame ahora al (585) 598-9851 o programe en línea.
When a refrigerator gives out during a humid July or a dryer quits in the middle of a lake-effect snow week, Rochester homeowners need a repair team that shows up and gets it right the first time. That's why families across Greece and East Irondequoit turn to Sears Home Services — we understand the hard water, heavy seasonal use, and mix of older and newer homes that shape appliance repair in this area. Our manufacturer-trained technicians provide an exact quote before any work begins, carry commonly needed parts to finish most jobs in a single visit, and back every repair with a service guarantee. Nationwide, Sears Home Services completes 1.1 million orders per year with more than 1,500 manufacturer-trained technicians who average over 10 years of experience, and we've earned over 500,000 five-star ratings. Sears Protect members receive additional benefits and perks — save when you enroll today.
Average of 3,000,000+ homes serviced/year. Over 500,000 5-star ratings.
Available 6 days a week in most areas.
1,500+ manufacturer-trained technicians with an average of 10+ years of experience.
Repairs for most major brands, no matter where you bought it.
Simply call or click the “Schedule Now” button to book
a repair appointment.
317 Greece Ridge Center Dr, Greece Ridge Center, Rochester, New York 14626
Same-day appointments may be available in your area. Every repair comes with a service guarantee — schedule online or call (585) 598-9851.
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