317 Greece Ridge Center Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Knowlegable
The problem was not my appliance Tyler found the problem.
Elaine F, Rochester, NY
I GIVE KEVIN A '10'
KEVIN ARRIVED ON TIME. WAS VERY PROFESSIONAL, FRIENDLY, HE LISTENED WELL, HE GOT RIGHT TO WORK CHECKING OUT THE PROBLEM WITH OUR FRIDGE. AFTER COMPLETING HIS TESTING HE CLEANED UP AFTER HIMSELF, PUT THE FRIDGE BACK IN POSITION. I THEN ASKED HIM TO GO OVER THE SETTINGS ON THE FRIDGE WHICH HE WAS WILLING TO DO. I WAS VERY PLEASED WITH HIS PROFESSIONALISM, WORK ETHIC AND I BELIEVE HE IS AN ASSET TO YOUR REPAIR TEAM. THANK YOU SO MUCH KEVIN.
Margaret C, Rochester, NY
Ok
Kevin was excellent did his job professionally and quickly I gave him the best rating. As far as dealing with your company and it's communication platform it's the worst. I have delt with!!!!!
Clarence J, Rochester, NY
Great customer support
Kevin figured out the problem fast and did a wonderful job explaining
Jason H, Hilton, NY
Oven Repair
Quickly diagnosed problem and had the part in hand that fixed it.
Paul S, Rochester, NY
Helpful
He showed up, he tolerated my dog. Diagnosed the problem with washer and told me what parts I need.
Gary W, Rochester, NY
Kevin
Kevin did an outstanding job ! he diagnosed it, gave me the best information with what I needed to do next
Sean M, Webster, NY
Washer repair
The technician came and diagnosed the problem right away and had it working within 20 minutes
Susan S, Rochester, NY
Reliable and professional
Patrick has been to our home trying to fix our ice maker several times over the past few months. At each visit he was friendly, efficient, tenacious, and professional. As much as we have enjoyed Patrick's visits, we hope he won't have to return and that the issue has been fixed!
Judith B, Rochester, NY
Wonderful
William was fast, courteous, and knowledgeable. He was able to fix our problem and now we have a working oven!
Arielle L, Rochester, NY
