317 Greece Ridge Center Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
James M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 15, 2024
Rob S
5 star rating is for technician ONLY. Scheduling and customer service phone center get ZERO stars. Scheduled service was cancelled 3 times by Sears. Phone service reps I talked to were very difficult to understand and could not explain why service was cancelled or able to reschedule service within an acceptable timeframe. I had to contact Lowes (where I purchased extended warranty) to get service rescheduled promptly.
Customer service response - We apologize for the scheduling issues and communication difficulties you faced. Thank you for acknowledging the technician's service, and we appreciate your feedback as we work to improve our processes.
Sears Home Services on October 10, 2024
Tom M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 10, 2024
Mikaela (
My technician Brett was friendly and so helpful!
Customer service response - Thank you for your kind words! We're delighted to hear that Brett provided friendly and helpful service.
Sears Home Services on September 24, 2024
Roderick R
Bret did Avery good job, once he had all the parts. He was very friendly and knowledgeable. Fixed the washer in no time at all.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Bret provided friendly and knowledgeable service, and quickly fixed your washer.
Sears Home Services on September 23, 2024
Karin B
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 21, 2024
Ezekiel A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 21, 2024
Valerie J
Bill was great!
Customer service response - Thank you for your positive feedback, Valerie! We're delighted to hear that Bill provided great service.
Sears Home Services on September 11, 2024
Paul A
Quick repair
Customer service response - Thank you for your review, Paul! We're glad to hear that you were satisfied with the quick repair service.
Sears Home Services on September 09, 2024
Alex G
Very professional, easy to work with, and found the problem and repaired it in no time!
Customer service response - Thank you for the 5-star review, Alex! We're thrilled to hear our team provided professional and efficient service.
Sears Home Services on August 28, 2024
