317 Greece Ridge Center Dr Reviews

Read reviews from customers who used our services at 317 Greece Ridge Center Dr


Total reviews

165


Average Rating

4.6/5

June 08, 2024
Overall rating

It took 3 months, 5 no show/no calls, 5 tech visits (3 which the tech didn’t check his with to make sure it was running properly), missing parts, reordering same part 3 times. Multiple days on the phone trying to get answers. For a tech to say it can’t be fixed. When we finally get a new washer we find out that the first tech broke the seal on the drain line and it leaked into the pedestal base! The last tech didn’t drain the water out of the washer so not only did we have a pedestal full of filthy water for several weeks we also had a washer full of water for a week! I could have purchased a new washer for what it cost us in taking our laundry to be done outside our home. They have no respect or compassion for customers at all! They are not willing to even attempt to correct things in a timely manner, they just put you at the end of the line! There is no way for customers or customer service to talk to local techs. If I could give them 0 stars I would! Contacting them through messenger isn’t any help either!

Carla B,

Customer service response - Thank you, Carla, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.

Sears Home Services on 1710993003495

December 21, 2023
Overall rating

Charged way to much for the repaid. No price list on how much part of hourly rate. My oven repair burned me.

William P,

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