2590 Military Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (12 reviews)

Jerry C

May 28, 2025

On time, personable and very helpful in solving the problem.

Source: Google

Customer service response - Thank you for your feedback, Jerry! We're glad to hear our technician was on time, personable, and helpful in solving the problem.

Sears Home Services on May 28, 2025

Derrick P

May 20, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 20, 2025

Charles H

March 25, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 25, 2025

Anthony S

March 25, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 25, 2025

Jerry M

March 13, 2025

Conrad was very polite and did a great job explaining everything to me.

Source: Google

Customer service response - Thank you for your feedback, Jerry! We're glad to hear that Conrad was polite and thorough in explaining everything to you.

Sears Home Services on March 13, 2025

Jacqueline S

January 09, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 09, 2025

April H

October 19, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 20, 2024

Robin B

August 07, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 07, 2024

Stephanie W

July 17, 2024

Patrick was great! Knowledgable, explained what he was doing and what was wrong. Addressed all my concerns. Had the parts with him. Very personable. Knew exactly what he was doing and had 30 years of experience. And, he cleaned up after! NOW, this has nothing to do with Patrick, THE LABOR COST WAS OVER $300!! WTH?? He wasn't even here an hour! This is ridiculous. Now I understand why people call repairmen by word of mouth instead of who's in the book. Incredibly overcharged. Patrick gets 5 stars, Sears gets 1 star!!

Source: Google

Customer service response - We're thrilled to hear Patrick delivered outstanding service and appreciate your feedback on the labor costs; we're always evaluating our pricing to ensure fairness. Thank you for bringing this to our attention.

Sears Home Services on July 17, 2024

Thomas F

June 13, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Thomas! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on June 13, 2024

Average Rating: 4.7/5 (12 reviews)