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1401 Route 300 Reviews
Read reviews from customers who used our services at 1401 Route 300
Total reviews
277
Average Rating
4.3/5
Charles M,
David was punctual, friendly and skillful. We would request him again.
Donna J,
Customer service response - We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
Sears Home Services on 1692014400000
real nice guy..but the glass is suppose to be FLAT glass not beveled
toni L,
Sears sent someone to diagnose our leaking dishwasher about 2 months ago. He simply told us we needed to change the detergent we were using, and also (falsely) said it needed a new motor. We said we don't want a new motor and paid the $59 diagnostic fee. We changed detergent, but the dishwasher still leaked. We called Sears again and requested they send a different person for another diagnosis. This time the new guy changed the latch on the door, and the leak is gone. We were happy with the latest repair, but not with the first guy they sent.
Jeremy B,
The technician came very late in the day. We had to be around all day and only received notification of when he would arrive about 10 minutes before he got to our house. He worked for 15 or 20 minutes. Checked our air handler in house and then said he also did a check up of our outside condenser unit but it seemed very quick and I'm not even sure he took the cover off our unit. We paid $140 for 20 minutes of service. Awful high for no real work. We're happy to have had things checked out but disappointed in what feels like less than quality service for the price we paid.
Larry G,
Repair person came within a matter of hours of my call and resolved the problem in minutes. So overall very efficient and professional. HOWEVER, all that was needed was to support one of the feet of our dishwasher which had slipped off a small piece of flooring that was obviously placed there to align it when appliance was installed. To then get a charge for almost $200 was mind boggling, especially after being told the diagnostic fee was $59. No parts were involved (other than a simple wood screw that I provided) and labor was minimal. So don't rely on advertised prices, they don't mean a thing.
John F,
He fixed it and so far so good but, too exspensive!!!😟
Donna S,
Customer service response - Thanks for sharing your feedback Donna! We are glad that your repair went well.
Sears Home Services on 1513252800000
Replacement of non operating LG refrigerator ice maker
Robert S,
Customer service response - Just Rating - 3 Stars Thank you, Robert, for taking the time to leave us your rating. We hate to see that you did not have a better experience and would like to hear more about it. If you would like, please message us with the name, address, and phone number that is associated with the issue at hand, and synopsis to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. Please reference this review in your message. We look forward to assisting you with this matter.
Sears Home Services on 1671019200000
I cancelled my appointment when it wasn't the refrigerator.
Winthrop S,
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on 1692014400000
Technician was fine and found a clog in the dishwasher line. Sears on the other hand hit me with fees that are unacceptable. To clear a clog in a line took less that 20 minutes and the final bill. $169. I understand that there is a diagnostic fee of $59 but $300 per hour for repair services??? Really???
Brad W,
