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1401 Route 300 Reviews
Read reviews from customers who used our services at 1401 Route 300
Total reviews
285
Average Rating
4.3/5
Sears Home Services provide great service. The warranty they provide is top notch. I've had my central a/c unit and clothes washer repaired and the repairman on both occasions was well prepared, arrived on time, completed the work without hassle, tested, and left everything spotless. I'm very satisfied with this warranty.
Linwood F,
Customer service response - Thank you for your positive feedback, Linwood! We're delighted to hear that our service and warranty met your expectations and that our repairmen provided timely and thorough service.
Sears Home Services on 1731468414684
Professional, respectful , intelligent, friendly, and super fast technician. Highly recommended!
Andrea M,
Customer service response - Thank you for your kind words, Andrea! We're thrilled to hear that our technician provided professional and friendly service.
Sears Home Services on 1730947991920
Tech was great and very friendly. Sears customer service phone service is terrible and not helpful.
Retired V,
Customer service response - We're glad to hear the tech provided great and friendly service, but we apologize for the issues with our customer service phone line. Thank you for your feedback.
Sears Home Services on 1730872484987
Very nice. Knew what he was doing. Would recommend him again
bernadette A,
Customer service response - Thank you for your kind words, Bernadette! We're thrilled to hear that you had a positive experience and would recommend our service.
Sears Home Services on 1729432548755
What a great technician Robert is. So respectful and mindful of my home. Really great
Sallyanne V,
Customer service response - Thank you for your kind words, Sallyanne! We're thrilled to hear that Robert provided respectful and mindful service in your home.
Sears Home Services on 1729215758385
This is the second time Robert S. The technician has been here and he was fantastic. Very pleasant, knowledgeable, and helpful. On the other hand, the Sears customer service phone line has been an absolute nightmare. I have been calling for months and no one has been able to help me and I keep getting transferred back to the main menu or told someone will call me back, which they do not. Will never purchase an appliance from Sears again because their customer service is awful and they do nothing to help you except send a tech out who cannot do anything without higher authorization. They installed my dryer incorrectly which caused the machine to break and catch on fire. And customer service has yet to do anything about it.
Tamara T,
Customer service response - Thank you for your feedback, Tamara. We're glad to hear that Robert provided excellent service, but we apologize for the issues you've faced with our customer service. Your concerns are important to us, and we'll work to address them.
Sears Home Services on 1727922817788
Joey B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1726625477871
Jaclyn A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1725586751011
Great job! On time and very courteous
PennStateFanatic,
Customer service response - Thank you for your kind words, John! We're delighted to hear that our team was punctual and courteous during your service.
Sears Home Services on 1725587228756
Christene L,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1725276757657
