1401 Route 300 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lourd R
Great job! He explains everything about my washer.
Customer service response - Thank you for your kind words! We're glad to hear that our explanation about your washer was helpful.
Sears Home Services on August 14, 2024
Oksana D
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 07, 2024
John Z
Customer service response - We appreciate the 5-star rating, John! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 04, 2024
Bry B
Knowledgeable and quick service. Highly recommend
Customer service response - Thank you for recognizing our quick and knowledgeable service. We're thrilled to hear you'd highly recommend us!
Sears Home Services on July 30, 2024
Loren F
Rob wad lovely, knowledgeable, and prompt. Fixed my dishwasher. Thanks!
Customer service response - Thank you for your kind words about Rob; we're thrilled he could fix your dishwasher promptly and to your satisfaction. We appreciate you taking the time to leave a review!
Sears Home Services on July 28, 2024
Michelle D
Customer service response - A big thank you, Michelle, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 22, 2024
Teresa S
Michele D
Robert the tech was awesome! The rest of my experience with Sears over the phone was lousy.
Customer service response - We apologize for the difficulties you faced over the phone but are glad Robert provided excellent service. Thank you for your feedback, which helps us improve.
Sears Home Services on July 03, 2024
Gladys L
Five Stars goes to the tech that was in and out of my house in less than 1/2 hours replacing the new parts our washing machine needed. That is after dealing with the customer service for over 2 weeks; they get a lot less stars. What a headache!
Customer service response - We're thrilled our technician was able to efficiently resolve your issue, and we apologize for the inconvenience you faced with our customer service. Thank you for sharing your experience.
Sears Home Services on July 03, 2024
Barbara S
Prompt, friendly service. I hope this fixes the problem. The technician was fine, but unfortunately Sears canceled two previous appointments on the day of after we had set aside the time. That was unprofessional.
Customer service response - We apologize for the inconvenience caused by the canceled appointments and appreciate your patience and feedback. We're glad you found our service prompt and friendly, thank for your review.
Sears Home Services on July 02, 2024
