5 Plain Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Too much paperwork like buying a house. If you pay them full amount and the check was cleared why do a credit check on the customer.?
CYNTHIA, P, KINGSTON, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on December 25, 2022
Sales consultation is excellent but the installation drags too long. It started on 10/5/22 and finished on 10/28/22 for a 3-day project.
SHIUCHIN, S, CROTON ON HUDSON, NY
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 06, 2022
I was not told where the condenser was placed which has made it uncomfortable to have the system on
ERIC, V, Bronx, NY
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on April 24, 2022
3 out of the 5 windows purchased don't stay open. They slide down
CECILIA, M, BRONX, NY
Customer service response - Cecilia, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on September 11, 2022
