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1400 Union Turnpike Reviews
Read reviews from customers who used our services at 1400 Union Turnpike
Total reviews
110
Average Rating
4.6/5
They overcharged for service
Hiren S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1753066523485
Had 8-12 window and came at 3 then computers were down and didn’t have part to fix
Kristi D,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719283281266
Ice not coming Can you send different person who can fix
Vasudeva M,
Damaged hardwood floors and did not dispose of old parts
Kathryn B,
Customer service response - We apologize for the trouble you've faced, Kathryn. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1781483776429
The machine we speak to set up appt doesn't work. It gave the tec the wrong name and address for yesterday's appt. I wasted a half day waiting and the tec was giving the wrong info. You still have my info incorrect. Never will be calling you for service again. What kind of service are you providing. Unbelievable you can not speak to a live agent.
Gandolfa C,
Customer service response - We apologize for the trouble you've faced, Gandolfa. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1747886373915
If I could give zero stars I would. 7 months and 3 days waiting for dishwasher and your repair service can’t install a dishwasher. Who delivers a dishwasher after 6 months of waiting and doesn’t install it? You are beyond pitiful and your customer service is appalling.
Aissa L,
Customer service response - We apologize for the trouble you've faced, Aissa. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744941687280
Didn’t fix my issue
david Z,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744334844040
The technician Romany is not qualified for this job. He called it a water pressure problem and the lining of the water heater is torn. Sears has to do better than that with better experienced technicians
Lydia E,
Customer service response - We apologize for the trouble you've faced, Lydia. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730950312313
This man appeared angry, from the second he walked in the door and appeared to have very little interest in providing me service. I told him that my burner wasn’t working properly, and he, oddly, laughed at me. He said he could not fix my cooktop. He then got angry and told me he was going to send the previous service men to look at this. He suddenly left and and slammed my front door on the way out.
Gracie R,
