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1400 Union Turnpike Reviews
Read reviews from customers who used our services at 1400 Union Turnpike
Total reviews
110
Average Rating
4.6/5
John E,
Lydia S,
Technician was very competent. Such a pleasure. First time in years. He was from from A1 (third party, not Sears).
King L,
naz E,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1773623818308
domna Z,
Customer service response - Hi , thanks for the rating! We're happy to hear you had a positive experience. If you have any ideas on how we can earn that extra star, please let us know.
Sears Home Services on 1727581609599
J L,
Customer service response - Thank you for the 4-star rating, J! We're pleased to hear that you had a positive experience with our Sears Appliance Repair service. If there's anything specific that we can do to enhance your experience, please reach out to us. We appreciate your support and look forward to serving you again soon.
Sears Home Services on 1709482909614
He was a bit grumpy made too many comments
Shipra G,
Customer service response - We apologize for the technician's demeanor, Shipra. We appreciate your feedback and will work on improving our service.
Sears Home Services on 1754523996721
Kenny L,
Customer service response - Hi Kenny, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on 1722178210846
1. Two visits, both greatly exceeded reasonable estimat ed arrival time; not Hector's fault, end of routing. 2. Actual fee doubled average fee, denying customer fix-or-buy decision. 3. Second visit requireed because correct replacement part was unavailable, despite customer having provided timely model and series information.
Allan A,
Customer service response - Thank you for providing your feedback. We sincerely apologize for the delays and the challenges you encountered with the pricing and part availability; your experience will help us improve our service.
Sears Home Services on 1721962628748
It took 2 1/2 months to complete my service request. Diagnosed incorrectly initially. Then refurbished parts were ordered which were unacceptable. Then we received new replacement parts. It felt like a game I wasn’t enjoying.
Eileen P,
