2803 Brewerton Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nancy C
Joel came to repair my 25 yr old AMANA side by side refrigerator when it stopped working a month ago! We Had never used sears for repairs before.. but Joel did a heck of a job replacing nearly every moving part that could possibly be the problem including the compressor! We had to wait 24 hrs for it to actually get cold and in the meantime, we got discouraged and thought it had not been repaired.. but around mid nite we opened the door and voila the thermometers were showing cold temps! Thanks Joel for hanging in with us and doing such a great job!
Customer service response - Thank you for sharing your experience, Nancy! We're thrilled to hear Joel did a great job repairing your AMANA refrigerator and that everything is working well now.
Sears Home Services on December 03, 2024
Karen H
Technician was very friendly, knowledgeable and found the problem within a few minutes. He was here about an hour and fixed the problem quickly. I would hire him again.
lee T
Repair man did great! I think the cost for both labor & materials was too high for seniors on a fixed income. I don't know what the 10 yr. warranty sticker means on Maytag appliances, obviously nothing!
Customer service response - Thank you for your feedback, Lee! We're glad to hear the repair went well, and we appreciate your input on the costs and warranty concerns.
Sears Home Services on October 27, 2024
Mary M
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 07, 2024
Joanne B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 07, 2024
Mary S
Customer service response - Hi Mary, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 05, 2024
Paul L
Eric (the Tech) from Sears Home Service was the best. He was knowledgeable and honest with any questions I had, and very professional and respectful towards me and my wife. He told us about the Sears Home warranty and all of the advantages of it. I would definitely put all of my appliances on the Sears warranty program.
Customer service response - Thank you for sharing your positive experience with Eric and the insights on our Sears Home warranty program. We're delighted to hear you're considering the warranty for your appliances!
Sears Home Services on June 07, 2024
Cheri R
Yuliy was very nice and readily installed a new ignitor in my oven.
Customer service response - Thank you for your kind words! We're glad Yuliy could help with your oven's ignitor.
Sears Home Services on March 27, 2024
Renee H
Customer service response - A big thank you, Renee, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 25, 2024
Bob K
Customer service response - Thank you for rating us, Bob. Please reach out if you need anything else related to Sears Appliance Repair! Your feedback is valuable to us, and we're here to assist you.
Sears Home Services on February 28, 2024