2803 Brewerton Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (49 reviews)

Nancy M

July 23, 2025

Very nice repairman! He was helpful and pleasant!

Source: Google

Customer service response - Thank you for your review, Nancy! We're glad to hear that the repairman was helpful and pleasant during your service.

Sears Home Services on July 22, 2025

Mick C

July 16, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on July 15, 2025

Kathy H

July 03, 2025

Thank you for communicating so efficiently! My tech was friendly and knowledgeable.

Source: Google

Customer service response - Thank you for your review, Kathy! We're glad to hear that our communication was efficient and that your tech was friendly and knowledgeable.

Sears Home Services on July 02, 2025

Marcia S

June 26, 2025

Very professional, and friendly

Source: Google

Customer service response - Thank you for your review, Marcia! We're glad to hear that you found our service professional and friendly.

Sears Home Services on June 26, 2025

Doris S

June 26, 2025

The technician was great. He fixed my dryer quickly and returned the part that wasn't needed. I only needed the belt and not the starter button. He explained everything to me. What I don't like has NOTHING to do with the technician but with the AI service and texting service. I texted the 1 to confirm and it wouldn't go through. When I called the AI couldn't find my appointment, so I didn't know if the technician was going to show up or not. Luckily he did and I was his first stop. I was impressed and very satisfied with the technician.

Source: Google

Customer service response - Thank you for your review, Doris! We're glad to hear the technician provided excellent service and resolved your dryer issue. We appreciate your feedback on the AI and texting service and will work to improve it.

Sears Home Services on June 25, 2025

Lucille C

June 10, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on June 09, 2025

Rebecca C

May 19, 2025

Joe l. Was super kind and was cracking jokes the whole time he was here. He cleaned up the dryer and had it fixed in less than an hour!!!

Source: Google

Customer service response - Thank you for your review, Rebecca! We're happy to hear that Joe L. was kind and efficient, and that he made the repair experience enjoyable.

Sears Home Services on May 18, 2025

Jessica D

May 12, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 12, 2025

Joyce E

May 04, 2025

Joe was very friendly and knowledgeable

Source: Google

Customer service response - Thank you for your review, Joyce! We're glad to hear that Joe was friendly and knowledgeable during your service.

Sears Home Services on May 04, 2025

Judy C

April 07, 2025

Fantastic!! Very experienced right down to the last bolt. Thank you. We were afraid we would have to buy a new dryer

Source: Google

Customer service response - Thank you for your review, Judy! We're happy to hear that the service was fantastic and that your dryer was repaired successfully.

Sears Home Services on April 07, 2025

Average Rating: 4.6/5 (49 reviews)