2803 Brewerton Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Nancy M
Very nice repairman! He was helpful and pleasant!
Customer service response - Thank you for your review, Nancy! We're glad to hear that the repairman was helpful and pleasant during your service.
Sears Home Services on July 22, 2025
Mick C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 15, 2025
Kathy H
Thank you for communicating so efficiently! My tech was friendly and knowledgeable.
Customer service response - Thank you for your review, Kathy! We're glad to hear that our communication was efficient and that your tech was friendly and knowledgeable.
Sears Home Services on July 02, 2025
Marcia S
Very professional, and friendly
Customer service response - Thank you for your review, Marcia! We're glad to hear that you found our service professional and friendly.
Sears Home Services on June 26, 2025
Doris S
The technician was great. He fixed my dryer quickly and returned the part that wasn't needed. I only needed the belt and not the starter button. He explained everything to me. What I don't like has NOTHING to do with the technician but with the AI service and texting service. I texted the 1 to confirm and it wouldn't go through. When I called the AI couldn't find my appointment, so I didn't know if the technician was going to show up or not. Luckily he did and I was his first stop. I was impressed and very satisfied with the technician.
Customer service response - Thank you for your review, Doris! We're glad to hear the technician provided excellent service and resolved your dryer issue. We appreciate your feedback on the AI and texting service and will work to improve it.
Sears Home Services on June 25, 2025
Lucille C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 09, 2025
Rebecca C
Joe l. Was super kind and was cracking jokes the whole time he was here. He cleaned up the dryer and had it fixed in less than an hour!!!
Customer service response - Thank you for your review, Rebecca! We're happy to hear that Joe L. was kind and efficient, and that he made the repair experience enjoyable.
Sears Home Services on May 18, 2025
Jessica D
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 12, 2025
Joyce E
Joe was very friendly and knowledgeable
Customer service response - Thank you for your review, Joyce! We're glad to hear that Joe was friendly and knowledgeable during your service.
Sears Home Services on May 04, 2025
Judy C
Fantastic!! Very experienced right down to the last bolt. Thank you. We were afraid we would have to buy a new dryer
Customer service response - Thank you for your review, Judy! We're happy to hear that the service was fantastic and that your dryer was repaired successfully.
Sears Home Services on April 07, 2025