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4 Smith Haven Mall Reviews
Read reviews from customers who used our services at 4 Smith Haven Mall
Total reviews
484
Average Rating
4.8/5
Oven Repair
Robert was prompt, friendly and did a great job. I would highly recommend.
Neal P,
Shoreham, NYRefrigerator Repair
Brian is the Best! Problem diagnosed quickly. He had to get the part from Commack, came back to Calverton and fixed our frig. We couldn't be more pleased with his service. Thank you!!! Brenda
Kenneth M,
Calverton, NYTechnician rating
5 Stars for Alexander! Excellent technician! Explained everything, was quick and orderly and very respectful. Thanks Alexander😁
Josephine S,
Shirley, NYElectrolux repair
Professional technician Came to repair and did the work Happy with service
Marie B,
East Setauket, NYWasher service technician
Alexander was extremely knowledgeable and explained everything. Very polite as well. 5 stars all the way.
Josephine S,
Shirley, NYAwesome technician Alexander, but, Assurant is terrible!!!!
The humans you have employed are awesome- all of them! I have met many lately. Assurant tech communication is terrible terrible terrible terrible. Iif you look back at our history this past summer (and I'm talking four + months of dysfunctional communication-a human will see it has been absolutely devoid of integrity. Assurant technologies is just a bunch of robots Why would I ever use them? I have asked at least 30 people and your reputation is now being demolished because of your laziness to try to actually work with your customers who are human. (or at least never actually set up a system to get the next level response back from a person.) This new idea of getting efficiency using this insane level of technology has cannibalised your business and will destroy your industry Technicians hate working for you I am guessing because they have no supervisor to work with problems. Customers hate you because we can't reach out to fix any issues-even of scheduling!! How many times did I reschedule? Because we were assigned a date and time that was not functional for us? How many times did you reschedule on us? Because of whatever reason? Got to love the 8 to 5 window weekend and week out! All concept of a customer/business relationship is gone. Additionally,there is no recourse with a dysfunctional machine despite multiple hours of attempts to reach anyone to discuss the repair level or at the next level up through GE Assurant has earned my disgust and fury! It clearly has no interest in servicing humans I want a full refund of my five year contract -sent this week I am Most sincerely committed to communicating this dysfunctional experience to my greater circle of influence, Jennifer Moller
Jeniffer M,
Smithtown, NYProfessional
Tech was professional Fixed issue no fan fare satisfied customer
Marie B,
East Setauket, NYProfessional
Hector was amazing, took the dryer completely Apart.. changed the parts , he knows his trade Reassembled it working great Total professional.
Marie B,
East Setauket, NYExcellent work!
It only took 3 months to get my refrigerator fixed and finally after the various missed service appointments it's fixed. ALESSANDRO did a great job. But I probably will not renew the service contract next year
Micaela A,
Central Islip, NY5 stars
Aside from describing the problem as well as error code from machine I feel that the issue could have been solved on first visit.When I was first contacted and issue was for the most part already known it would have been solved in one visit as the part needed is probably readily available, instead of having to send repair people twice.Other than that I was very satisfied that it was completed within a week.
Kevin M,
Centereach, NY