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4 Smith Haven Mall Reviews
Read reviews from customers who used our services at 4 Smith Haven Mall
Total reviews
484
Average Rating
4.8/5
homeowner
Technician detemined the model of the washing machine , looked up the part and informed me that that the part was no longer available. so no repair was possible . Just my opinion,but being charged $ 129.00 for this is highway robbery. I will never use your services again!
Loretta L,
Bay Shore, NYCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1692309068709
washer/dryer repair
Three appointments to repair my washer/dryer scheduled by you two weeks apart, each cancelled by you at the end of scheduled day. Finally Brian arrived as scheduled, but to repair a refrigerator not my washer/dryer. He was very apologetic and sent the info to the office who automatically scheduled my repair for two week out without even calling me. I have since scheduled my repair with another service.
C. G,
Orient Point, NYCustomer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on 1691875291551
Zero
My freezer still isn't working right. It has ice on everything and door doesn't close properly!!! I am disgusted. I want someone else to come and fix this! The first person did nothing and I was charged a fortune. Can u please put me in touch with a supervisor. I do not like the attitude of this people!! I said the door wasn't closing properly and he laughed and left!!!
Janice C,
Mount Sinai, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on 1690415033475
Sears home services is horrible!!!!
I made the mistake of using Sears home services to install ductless air conditioning and it has been a nightmare from day one!!! It has never properly worked and was always leaking Freon !!! Now that I signed up for a home warranty company they send a Sears technician and they put in a diagnosis that isn't covered by that company as well!!! I would never recommend Sears!!! You guys are frauds!!!
Edmund T,
Central Islip, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on 1690414350199