Appointment Lookup
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4 Smith Haven Mall Reviews
Read reviews from customers who used our services at 4 Smith Haven Mall
Total reviews
484
Average Rating
4.8/5
LG dryer repair
Although the repairman was courteous, unfortunately the dryer still does not heat. I need it fixed.
Michael C,
Great River, NYDiagnose and replace mother board.
Was polite and explained what the problem was. Came back and installed board and performed appropriate tests.
Susan K,
Mastic Beach, NYReview for Alexander
Alexander was able to fix the washing machine quickly. He was efficient! He is an asset to your company!
Evange A,
Lake Grove, NYDryer repair
He knew right away what the problem was and was very nice
Theresa M,
Ronkonkoma, NYMaintenance check
He was here very quick.Just check the air conditioner outside.Never went up in the addict.All the other people for all the years have gone up in the attic and checked out upstairs , but he said it wasn't so sorry
Helene G,
Nesconset, NYNo service that was helpful.
I wanted a solution as to what appeared to be peeling on stainless steel trim cooktop. It's unattractive (and stainless steel doesn't peel?!) and only 3 years old! Not covered by warranty because it works-just looks ugly! Last Kenmore I will ever buy.
Dorothea G,
Islip Terrace, NYService on 8/18/23
The service technician was not very helpful or nice on the first visit. Second visit not so nice. He did install a new ice maker but I had to call LG to jumpstart the ice maker as I didn't hear any water coming in to make ice. He was here about 10 minutes. Not very pleasant at all.
Dolores C,
Nesconset, NYexpertise of Technician
Manuel efficiently determined the problem on my LG dryer and repaired it efficiently and quickly. The dryer charge was a bit high but I accepted the charge. However, I was not happy to be charged for cleaning and maintaining my washer since the front seals were not cleaned and this was supposed to be done.
Colin D,
Deer Park, NYBRIAN
Excellent service technician, professional and courteous, and on time, we hope Brian is available next service call.
Patrick Murray,
Ctr Moriches, NYCustomer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on 1740782715826
followup
we have a case number 7773114 for a dryer replacement. Blum emailed us yesterday there are no more parts avaiable. We have been trying to resolve this issue since our first apt on 12/9/23. it is now 3/23/24. we have been told we will speak with off line team. Blum maintenance sent me an email, there are no parts. when do you plan on replacing my dryer,this seems like a scam, I used to love and trust sears
Edward K,
Wading River, NYCustomer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on 1711060916471