805 New York Avenue Reviews
Showing most recent reviews from verified customers of Sears Home Services
Anne
Scott called us early to tell us when he would arrive. He was on time and professional. He installed the new part and our dryer is working again! We are really pleased. Many thanks!
Customer service response - Thank you for your positive feedback, Anne! We're glad to hear Scott was professional and timely, and that your dryer is working again.
Sears Home Services on May 15, 2025
M S
John called prior to arrival & arrived within the time frame he estimated. He was friendly, courteous, patiently answered my questions, had the part needed and was able to repair (upper oven in double oven stove stopped working) the oven same day. I’ve been using Sears appliance repair services for 20+ years & they’ve never let me down. Highly recommend!
Customer service response - Thank you for your wonderful review, M Sims! We're delighted to hear about your positive experience with John and appreciate your long-term trust in our services.
Sears Home Services on May 07, 2025
Dianne M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 24, 2025
Nick A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 22, 2025
Mark P
Very nice and professional.
Customer service response - Thank you for your positive feedback, Mark! We're glad to hear you found our service nice and professional.
Sears Home Services on April 14, 2025
JodiSal B
Alexander C. is one of the best technicians I have had. He diagnosed the problem with my dryer and showed me the part that broke. Had to order the part and it came the next day. I was able to reschedule my repair appointment 2 days early. While fixing the broken part he found another part that needed replacement.
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on January 27, 2025
Paul B
Alessandro was an Excellent Technician
Customer service response - Thank you for your positive feedback, Paul! We're glad to hear that Alessandro provided excellent service.
Sears Home Services on January 08, 2025
robert A
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 25, 2024
tom B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 23, 2024
Jamil H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 15, 2024
