805 New York Avenue Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (25 reviews)

Giorgio M

June 21, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on June 21, 2024

Virginia H

June 20, 2024
Source: Google

Customer service response - A big thank you, Virginia, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 20, 2024

Paul L

June 09, 2024

Very thorough. Very professional. Sent the extra mile

Source: Google

Customer service response - Thank you for recognizing our dedication and professionalism. We're thrilled to hear about your positive experience!

Sears Home Services on June 09, 2024

Nibahoo M

March 18, 2024

Knowledgeable, professional, well mannered

Source: Google

Customer service response - We really appreciate your positive feedback and are delighted to know we're meeting your expectations on professionalism, knowledge, and manners. Thank you for taking the time to leave a review.

Sears Home Services on March 18, 2024

Renee C

February 13, 2024

Hector showed up on the nastiest day of winter to replace a part and repair my washer. Though he was unable to get it working, he tried his best. That to me was dedication ! Thanks for trying.....

Source: Google

Customer service response - We appreciate your understanding and acknowledgement of Hector's dedication to repair your washer despite the challenging weather conditions. We apologize for any inconvenience caused and thank you for taking the time to leave a review.

Sears Home Services on February 14, 2024

Greg C

January 16, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on January 16, 2024

Victoria T

December 21, 2023

Very nice gentleman

Source: Google

Anne K

February 05, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on February 05, 2024

Meleisa H

October 26, 2023

The repairman was personable and explained the situation to me. They were also able to send someone out today since we don't have a working refrigerator right now

Source: Google

Marian N

March 20, 2024

The problem is still not fixed.

Source: Google

Customer service response - Thank you for taking the time to bring this to our attention, Marian. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on March 20, 2024

Average Rating: 4.8/5 (25 reviews)