1020 Center St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Michele P
Customer service response - Hi Michele, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 12, 2025
Lisa H
Technician was here for only a few minutes to say the parts are no longer made. Which means my negative remark is for the fact that I cannot get parts on a washer we have only had for two years. The technician was very nice and professional but Samsung really screwed us with this.
Customer service response - Thank you for your review, Lisa! We're glad to hear that the technician was nice and professional. We understand your frustration with the parts availability and appreciate your feedback.
Sears Home Services on June 05, 2025
Joel G
Bernie was very knowledgeable and helpful that the appointment went very well.
Customer service response - Thank you for your review, Joel! We're glad to hear that Bernie was knowledgeable and helpful, and that your appointment went well.
Sears Home Services on June 03, 2025
John D
Great service and tech was very friendly and explained everything.
Customer service response - Thank you for your review, John! We're glad to hear that you received great service and that our tech was friendly and informative.
Sears Home Services on May 29, 2025
Dave B
Bernie was on time, courteous, knowlegable . He kept me informed of his progress and explained his procedures. The washing machine works well now .
Customer service response - Thank you for your review, Dave! We're glad to hear that Bernie was on time, courteous, and knowledgeable, and that your washing machine is working well now.
Sears Home Services on May 15, 2025
LOUISE C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 14, 2025
Erin D
Polite and knowledgeable
Customer service response - Thank you for your review, Erin! We're glad to hear our technician was polite and knowledgeable.
Sears Home Services on May 14, 2025
Charles F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 12, 2025
Beverly S
He was very professional, and answered any questions that we had. But we are waiting for the money for our washing machine, plus thr $53.00 that I paid,and I paid 3 years ahead on the warranty. Thank you
Customer service response - Thank you for your review, Beverly! We're glad to hear the technician was professional and answered your questions. Please contact us directly to discuss the refund and warranty details.
Sears Home Services on May 04, 2025
Ron G
Bernard was very knowledgeable and did a great job. We are very happy with his work and customer service. I would recommend him to Family and Friends
Customer service response - Thank you for your review, Ron! We're glad to hear that Bernard provided knowledgeable service and that you're happy with his work.
Sears Home Services on May 01, 2025
