1111 Franklin Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (88 reviews)

Marjorie D

June 26, 2024

I was pleased with Bruno's service. He showed his know how service skills and willingness to explain if asked.

Source: Google

Customer service response - Thank you for sharing your positive experience with Bruno's service. We're glad he could demonstrate his expertise and helpfulness to your satisfaction.

Sears Home Services on June 26, 2024

Charles C

June 20, 2024

Bruno knew exactly what our issue was with our Kenmore Elite refrigerator--although it was listed as a KitchenAid! He had diagnosed the problem during a previous visit, ordered the correct parts, and today installed the parts and everything works fine now! He was professional, courteous and quite knowledgeable . An excellent technician.

Source: Google

Customer service response - We're thrilled to hear Bruno successfully repaired your Kenmore Elite refrigerator and appreciate your recognition of his professionalism and knowledge. Thank you for choosing us for your appliance repair needs!

Sears Home Services on June 20, 2024

Sheila G

June 13, 2024

Jahmell was polite,professional, and answered my questions.

Source: Google

Customer service response - Thank you for highlighting Jahmell's professionalism and helpfulness. We're glad he met your expectations!

Sears Home Services on June 13, 2024

Steve

June 05, 2024
Source: Google

Customer service response - A big thank you, Steve, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 05, 2024

Dottie P

June 03, 2024
Source: Google

Customer service response - A big thank you, Dottie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on June 03, 2024

Deborah M

May 29, 2024

very professional - explained the problem and quickly fixed the problem - would use his help again

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear you were satisfied with our service and look forward to assisting you again in the future.

Sears Home Services on May 29, 2024

Emily R

March 27, 2024
Source: Google

Customer service response - A big thank you, Emily, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 27, 2024

Yeet H

March 18, 2024
Source: Google

Customer service response - A big thank you, Yeet, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on March 18, 2024

Hope A

March 17, 2024

Fast and efficient

Source: Google

Customer service response - Thank you for your positive review, we appreciate your recognition of our speedy and professional service.

Sears Home Services on March 17, 2024

juana P

February 25, 2024

Manuel Very friendly and explains in detail what we needed to do moving forward

Source: Google

Customer service response - We are glad to hear that you had a positive experience with our service. Thank you for sharing your feedback, we appreciate your business.

Sears Home Services on February 25, 2024

Average Rating: 4.5/5 (88 reviews)