1111 Franklin Ave Reviews

Read reviews from customers who used our services at 1111 Franklin Ave


Total reviews

140


Average Rating

4.4/5

July 15, 2026
Overall rating

John did a good job at diagnosing the problem and ordering the right parts. Thank you.

Pete D,

Customer service response - Thank you for your feedback, Pete! We're glad to hear John did a good job diagnosing the problem and ordering the right parts.

Sears Home Services on 1784140437805

July 14, 2026
Overall rating

Don C,

Customer service response - Thank you for the amazing 5-star review, Don! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1784124013058

July 09, 2026
Overall rating

John is a great service repairman. He fixed my dishwasher and even gave me an offer that reduced my bill by $200! Very informed and professional. I had a diagnostic and then had to wait for a part to be shipped to me which was done in a day and he came back to install the new part.

Bham B,

Customer service response - Thank you for your feedback, Bham! We're glad to hear John was informed and professional, and that he provided a great service by fixing your dishwasher and offering a discount.

Sears Home Services on 1783698029934

July 05, 2026
Overall rating

Naomi G,

Customer service response - Thank you for the amazing 5-star review, Naomi! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1783348573182

June 28, 2026
Overall rating

He was prompt and accommodating Nice guy.

Jill M,

Customer service response - Thank you for your feedback, Jill! We're glad to hear our technician was prompt and accommodating.

Sears Home Services on 1782749174243

June 22, 2026
Overall rating

Lawrence W,

Customer service response - Thank you for the amazing 5-star review, Lawrence! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782222677099

June 11, 2026
Overall rating

Technician was friendly. Took the time to go over things and gave us our options. Our compressor went on a 15 year old refrigerator and when I mentioned that it might not be worth fixing he said that he could see why and didn't pressure us to do the repair.

Paul B,

Customer service response - Thank you for your feedback, Paul! We're glad to hear the technician was friendly, informative, and respectful of your decision regarding the repair.

Sears Home Services on 1781275798290

June 05, 2026
Overall rating

Technician was knowledgeable

J B,

Customer service response - Thank you for your feedback, J Biggs! We're glad to hear the technician was knowledgeable.

Sears Home Services on 1780752339758

May 18, 2026
Overall rating

Andrew did an excellent job. The previous person (from a different repair company) could not fix the dishwasher after installing two parts. Andrew was able to see the board needed configuring and corrected the issue.

john R,

Customer service response - Thank you for your feedback, John! We're glad to hear Andrew did an excellent job and successfully fixed your dishwasher.

Sears Home Services on 1779141096783

May 04, 2026
Overall rating

My technician was excellent. Job well done.

Joanne S,

Customer service response - Thank you for your feedback, Joanne! We're glad to hear your technician was excellent and did a great job.

Sears Home Services on 1777996948600

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