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1111 Franklin Ave Reviews
Read reviews from customers who used our services at 1111 Franklin Ave
Total reviews
132
Average Rating
4.4/5
Horrible. Tech, very condescending. Had an attitude, the minute he hit my stoop. I could hardly understand what he was saying; (accent). I made an appointment to have my fridge and stove repaired. I had no idea, that two different people were coming. I tried telling him, what the problem was; and he came back at me with, "!'m the technician". I will find someone else to repair my stove. I will not pay $488.00 to replace an electronic oven starter. I have had this repaired before by Sears, and never had to pay that kind of money. Boy, times have certainly changed. Never again!
Jeannette W,
Customer service response - Thank you for taking the time to bring this to our attention, Jeannette. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1710300019844
Not good
Shelly D,
Customer service response - Shelly, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.
Sears Home Services on 1705033248067
