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4250 Cerrillos Rd Reviews
Read reviews from customers who used our services at 4250 Cerrillos Rd
Total reviews
241
Average Rating
4.8/5
Knowledgeable technician
The technician who repaired our washer was wonderful. I could see she was knowledgeable and cared about the work she performed.
Patsy M,
Santa Fe, NMThanks Willa
Willa contacted us about her schedule, arrived on time and got our refrigerator repaired quickly. THANK YOU
Michael F,
Santa Fe, NMExcellent, high quality sevice. Very quick work.
She zeroed in on the problem quickly and ordered the right part. A week later she came back and fixed the refrigerator immediately. Excellent professional service.
Thomas B,
White Rock, NMBetter than the Best
Only one in Sear appliance repair that would go the extra mile to order parts, and complete the repair. Order parts for full repair that the former 1st, tech on his fourth visit wouldn't put in correctly. Prior tech - total waste of my time. One the fifth visit, 'Willa' as in the third visit ordered, and now #5 reordered, and on the #6 visit, totally (with great thanx), totally tore down the machine, replaced the expired parts, that the 1st,2nd,4th visit tech wouldn't do. With great appreciation for the clarity, direct service, very kind in understanding the misapplication of Willa's first parts order, and those omissions that still on the 5th and cured with the second set of like/same prior ordered parts, actually installed was needed. She had the backbone, knowledge and skill to do the repair task at hand completely, quickly with finally. After a total of six (6) visits by Sear's Appliance repair tech who sprayed WD40 twice, did an incomplete repair on visit #4. Willa said from visit #3 replace a bearing in the dryer, ultimately Re-Ordering, and doing the final, (my last and successful), #6 visit correctly completing the task. With thanx and much appreciation, my dryer works great. As for the former tech and his three former visits, Train that guy on how to do his job. If in the future, I have problems, I will insist, that guy never, ever enters my home for a repair! That bad, and she's that great! GOT IT !
Maggie S,
Santa Fe, NMPerfect
Mike got here, quickly replaced the part and got on with his day. And we could get on with ours, with a stove that works properly.
Holly V,
Los Alamos, NMExcellent
Great customer service, excellent Technical service. Excellent explanation of work done and how our Refrigerator should work. Thank you Willa
Robert C,
Los Alamos, NMFast friendly service
Technicians knew what they were doing. Had the parts and finished the job quickly. I would call them again.
Victor N,
Santa Fe, NMReview for karen
Karen is extremely knowledgeable and takes time to explain what she is doing. Has a great attitude and is always prepared. Shows up on a timely manner. She is awesome
Ursula V,
Glorieta, NMOutstanding again!
This is the second visit Willa has made to our home to service appliances. She is always professional and efficient.
Leigh B,
Santa Fe, NMOutstanding service
Willa was prompt, efficient, experienced and professional during her service visit to our home.
Leigh B,
Santa Fe, NM