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10000 Coors Bypass NW Reviews
Read reviews from customers who used our services at 10000 Coors Bypass NW
Total reviews
208
Average Rating
4.3/5
I will never ever again use sears services. My technician was ok, not the friendliest guy. I was disappointed in the outcome. I told the technician the two codes that kept coming up on my washer and I was exactly right. So I paid the technician $129.00 for absolutely nothing!!!!!!! Disgusted!
Diane M,
Customer service response - We apologize for the trouble you've faced, Diane. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1730950625817
I thought I was scheduling a technician with Sears and backed by the name. Turns out it is a third party. The technician was extremely rude, threatening and overcharged me. I would not use this service again. I’m very disappointed and wish I had called around to a local reputable company.
Gus,
Customer service response - We're really sorry to hear about your experience, Gus. This isn’t the service we aim to provide. Please send us an email at [email protected] with your information so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1730693526059
The dryer heats up now (a win), but now doesn't work at all. Come back and fix it.
Matthew S,
Customer service response - We apologize for the trouble you've faced, Matthew. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729432999380
Just try reaching someone by the phone… It’s impossible. We were charged $600 for part that we didn’t need. We started on 12 September and today’s October 1 still no dryer repair I would go somewhere else.
Judy D,
Customer service response - We apologize for the trouble you've faced, Judy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727837578982
Martha R,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1727395971429
Disrespectful of home owner counters and floors. Over 1 month no repair fixed issue. 2 hours to replace defrost controller. Hostage of sears.
Linda V,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1726543097208
It was a mess when they came to fix the compressor on my fridge the first time, but let’s ignore even that. It is one year since they installed the compressor (8/24/23) and not only is the fridge doing the same thing again, but when I called to have them come out and check THEIR work- I was told to pay $119 again AND they only warranty their work for 30 days!!!! Wow- you must have a lot of trust with your technicians to only cover 30 days! That’s insanity and terrible business! Everywhere I’ve checked says a year is standard. They’re rude, overpriced, and their work fails. Just don’t. Not worth it.
Samantha H,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1723357945533
He said the washer was fixed and that the belt slipped. I tested with a small load and the washer remained broken. I did not witness the repair and wish I tested before he left. I called him minutes later and he told me not to call him. I am extremely frustrated. I am very disappointed and just hope that you are aware that technician was unprofessional. He did not repair and refused to come back when I let him know the washer was not fixed.
Lenzor,
Customer service response - Thank you for taking the time to bring this to our attention, Elena. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1707532470831
