10000 Coors Bypass NW Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kathy W
He was forthright about having a hard time getting the agitator out, but kept trying different things to accomplish the job. Very polite.
Customer service response - Thank you for your kind words, Kathy! We're glad to hear our technician was persistent and polite while working on your appliance.
Sears Home Services on May 19, 2025
Charlene L
Rafael was fantastic.
Customer service response - Thank you for your kind words, Charlene! We're glad to hear that Rafael provided fantastic service.
Sears Home Services on May 18, 2025
Alfonso L
The Tech was Karen and she was very professional and courteous. The tech assigned to this repair never showed up so she had to step in. It took 3 Rescheduling before Karen was assigned, and she was great. We never heard from the original tech, all he did was reschedule till I complained to Lowe's. I was told that he knocked on the door, why not use the doorbell? He was never here because I was up and waiting for this genius waiting for the service call. I really appreciate Karen and employees that do their job and not those that bullshit instead of doing their job. Feel free to contact me if you like. I am dissatisfied with the original tech, but Karen came through, THANK YOU KAREN...
Customer service response - Thank you for your feedback, Alfonso! We're sorry for the initial inconvenience, but we're glad Karen was able to step in and provide professional service. We appreciate your patience and understanding.
Sears Home Services on May 18, 2025
Tinkle P
The gentleman was kind, friendly, listened very well. Is very knowledgeable and I hope I get the guy again IF, I need service again
Customer service response - Thank you for your kind words! We're glad to hear our technician was friendly and knowledgeable, and we look forward to assisting you again if needed.
Sears Home Services on May 13, 2025
Tristan A
My refrigerator is running perfectly now, I just gotta go catch it now.
Customer service response - Thank you for your kind words, Tristan! We're glad to hear your refrigerator is running perfectly.
Sears Home Services on May 08, 2025
Rose L
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 07, 2025
Bruce S
Rafael was awesome, very professional and explained everything in detail
Customer service response - Thank you for your kind words, Bruce! We're glad to hear that Rafael provided professional service and detailed explanations.
Sears Home Services on May 05, 2025
Jeanette A
The technician who came out to my house was excellent. Did a great job.! Will definitely do service again with you.
Customer service response - Thank you for your kind words, Jeanette! We're happy to hear our technician did an excellent job and that you're considering our services again.
Sears Home Services on April 28, 2025
Steven
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 27, 2025
Amanda C
I appreciate that Karen called me to give me a window of time of when to expect her to make sure I didn’t miss my appointment. She also texted when she was on her way. This was to helpful. Karen did a great job diagnosing the problem with my refrigerator and then proceeded to take the freezer apart to clean out the stopped up hose not allowing the freezer to run efficiently. Karen was very professional and helpful. Thank you Karen
Customer service response - Thank you for your kind words, Amanda! We're happy to hear that Karen provided professional and helpful service, ensuring you were informed and your refrigerator issue was resolved efficiently.
Sears Home Services on April 21, 2025
