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400 NJ-38 Reviews
Read reviews from customers who used our services at 400 NJ-38
Total reviews
275
Average Rating
4.6/5
Mary T,
Customer service response - Thank you for the amazing 5-star review, Mary Beth! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1785348407428
Joseph was our technician who checked our Refrigerator today and he was GREAT!! He checked the entire refrigerator. He explained everything that he was checking as he went along and answered my questions, which was very nice of him too!! He was professional, and courteous being mindful of vacuuming up stray particles to keep the floor clean, which I truly appreciated. So glad we had Joseph as our technician today, but he hasn't been the only great technician that has come out to service this Refrigerator - All our technicians have treated us with dignity and respect and we have appreciated the terrific service we have received over the years. Thanks Joseph and all the technicians who helped in the past as well. KEEP UP THE GOOD WORK!!
A M,
Customer service response - Thank you for your feedback, A Marie! We're glad to hear Joseph was thorough, professional, and courteous, and that you've consistently received terrific service from our technicians.
Sears Home Services on 1785014339766
He was very professional and knew his job…..
Rick M,
Customer service response - Thank you for your feedback, Rick! We're glad to hear he was professional and knowledgeable.
Sears Home Services on 1784977882385
Overall good experience
Soni's S,
Customer service response - Thank you for your feedback! We're glad to hear you had a good experience.
Sears Home Services on 1784922196206
joshua B,
Customer service response - Thank you for the amazing 5-star review, Joshua! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784868673751
He was very helpful and gentleman!
Ela G,
Customer service response - Thank you for your feedback, Ela! We're glad to hear he was helpful and a gentleman.
Sears Home Services on 1784586331623
Jeanette K,
Customer service response - Thank you for the amazing 5-star review, Jeanette! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1784122381077
Absolutely the best- great guy
David P,
Customer service response - Thank you for your feedback, David! We're glad to hear you had a great experience with our technician.
Sears Home Services on 1784119041505
Ryan was wonderful--a consummate professional and true expert. He was very thorough in his assessment of my washing machine, and took his time explaining to me the issue and potential solutions. I really appreciated his expertise and fully trusted his recommendations and opinions. Note: I've used Sears Appliance Repair service several times and will say the quality of the overall experience has gone down significantly since my last appointment. While it was easy to book my service online, dealing with the AI agents they've implemented was extremely frustrating.
Kathryn D,
Customer service response - Thank you for your feedback, Kathryn! We're glad to hear Ryan was a consummate professional and thorough in his assessment, and we apologize for the frustration with the AI agents.
Sears Home Services on 1783963336268
Mercedes S,
