400 NJ-38 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tracy M
Timely, professional, thorough and reasonably priced.
Mark S
Mike was very professional, knowledgeable, and informative once he diagnosed my issue. Unfortunately, the part needed was unavailable. He has genuine care for the customer's satisfaction.
Customer service response - Thank you for your positive feedback, Mark! We're glad to hear Mike was professional, knowledgeable, and genuinely cared about your satisfaction despite the part being unavailable.
Sears Home Services on May 14, 2025
John K
Rob was timely and very professional. Great work. Great guy. Very helpful. Fixed the issue with the microwave.
Customer service response - Thank you for your positive feedback, John! We're glad to hear Rob was timely, professional, and helpful in fixing your microwave issue.
Sears Home Services on May 13, 2025
Barbarann C
Technician was friendly and knowledgeable.
Customer service response - Thank you for your positive feedback, Barbarann! We're glad to hear our technician was friendly and knowledgeable.
Sears Home Services on May 01, 2025
vera H
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 30, 2025
Isabel C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 29, 2025
Siri V
Robert came and installed my new heating element in my oven. It did not take long, and he tried it out to burn off oil. I was pleased with his friendly demeanor and professionalism. He arrived and was done quickly.
Customer service response - Thank you for your positive feedback, Siri! We're glad to hear Robert was professional, friendly, and efficient in installing your new heating element.
Sears Home Services on April 29, 2025
Nannette L
Very Professional, polite and helpful. Clearly stated problem and quickly found a solution
Customer service response - Thank you for your positive feedback, Nannette! We're glad to hear our team was professional, polite, and helpful in resolving the issue.
Sears Home Services on April 28, 2025
Denise S
Very professional and personable
Customer service response - Thank you for your positive feedback, Denise! We're glad to hear our team was professional and personable.
Sears Home Services on April 20, 2025
Stephen E
All good. Professional, informative, friendly.
Customer service response - Thank you for your positive feedback, Stephen! We're glad to hear our team was professional, informative, and friendly.
Sears Home Services on April 20, 2025