S Orange Ave & Walnut St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Knowledgeable & helpful
David quickly assessed the problems and then worked hard to resolve them as much as possible.
Timothy P, Summit, NJ
NEW WATER PUMP FOR KENMORE FRONT LOADER WASHER
Service tech arrived on time. Installed new water pump. After he left, we tried two loads of wash. The washer performed well through its cycles. However, each time the washer left a puddle of water on the floor in front of the machine. Evidently there is a leak in some connection, and a service tech will have to return to fix it.
Rudolph R, Union, NJ
Quick, prompt and professional
Great service, was on time and provided explanations as to what the issue was followed by swift resolution. Definitely would hire again!
Ludger C, Newark, NJ
Don't forget about Sears
Sears is not the same retailer we knew for decades, but this service call was great - It was easy to book and everything was managed from my phone. Nicholas was friendly and professional and knew everything about my 10-year-old machine. I will definitely book service through Sears again in the future!
Matt D, Short Hills, NJ
Ice Maker
The service man was very nice and fixed my ice maker quickly.
Judith C, Livingston, NJ
Sears Home Service-Snow Blower Service & Repair by Bruce
I have to say that this experience was very good. I called Sears Home Service on 16 Jan 2025, around 3:30 pm to find tech to service a snow blower given to me. Sears had an appt scheduled the next day. The tech called this morning with his estimated time. Bruce came in for the service. Afterwards, he needed to test the blower outside but I forgot that I had my garage door manually tied shut. So we removed the ties, opened the door and took the blower outside to test. It was a good thing that we did that because he found some residual gas had gelled in the carburetor. Once that was cleaned, Bruce put it back, restarted and the blower ran well. He then gave me a quick training on using it. Once we were done, he brought the blower back in and helped me close the garage door back up and we closed out the service ticket. He did ask me about the warranty service and I told him that I was looking into it but was not ready at this time. I really appreciated his time and his work on my equipment. He even provided recommendations on some garage doors and openers. Thank you!
D J, NJ
Thanks for your great job you did for me.
I appreciate the great job you did for me. Thanks again 🙏
Eric E, Irvington, NJ
Execellent
Great job !!! He was very informative !!! Very happy !
Maria H, East Hanover, NJ
Fast effective
He came in did his job very good employee
Joe B, Vauxhall, NJ
Good iob
The tech did a good job with our appliances. Thank you Nicholas.
Ileana I, West Orange, NJ
