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802-552-4364
3710 US Highway 9 Ste 1100 Reviews
Read reviews from customers who used our services at 3710 US Highway 9 Ste 1100
Total reviews
213
Average Rating
4.5/5
The technician was 5 star all around, the service in terms of scheduling, customer support and accountability is abominable. The AI they use is so far from intelligent that we should be measuring in light years not stars. It is despicable for Sears to make appointments that are not kept and no one reaching out to explain.
Jeff U,
Customer service response - We're thrilled to hear our technician provided 5-star service but deeply regret your experience with scheduling and our customer support fell short. Your feedback is valuable, and we are committed to improving these areas.
Sears Home Services on 1717412374214
Technician was knowledgeable about product and did a good job. He was professional, but friendly and easy to work with.
Marcia B,
Customer service response - Thank you for sharing your positive experience with our technician. We're glad to hear that you were satisfied with the service provided.
Sears Home Services on 1717402135994
Our technician did a great job. Fast and clean and it works the first time
Elliot K,
Customer service response - We're thrilled to hear about your positive experience with our technician. Thank you for choosing us for your repair needs!
Sears Home Services on 1717393662906
Technician was knowledgeable and was able to fix my problem. Showed up on time and called to let me know when he expected to arrive.
Stuart B,
Customer service response - Thank you for sharing your positive experience with our technician's punctuality and expertise. We're grateful for your feedback!
Sears Home Services on 1716966006742
John was very professional. He was the only Sears personal who was helpful during a month long battle to repair our refrigerator. we are grateful for his help.
John L,
Customer service response - Thank you for acknowledging John's professionalism and helpfulness during your experience with us. We're glad he could make a difference.
Sears Home Services on 1712503207830
Repairman (Jim) was professional, courteous and he fixed the issue with our refrigerator.
tony D,
Customer service response - Thank you for recognizing our technician's professionalism and skill in fixing your refrigerator. We're thrilled to have resolved the issue to your satisfaction.
Sears Home Services on 1711687293036
Gajendra S,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1711429224725
Jeffrey K,
Customer service response - Thank you so much for the fantastic 5-star rating, Jeffrey! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1711418627902
Came timely! Fixed problem! Personable!
Fred A,
Customer service response - We're pleased to hear about your seamless experience with our service and we're grateful for your positive review. Thank you for recognizing our timeliness and professionalism.
Sears Home Services on 1710735536858
Prompt, informative and friendly.
Eleanor W,
Customer service response - Thank you for taking the time to leave a review. We appreciate your positive feedback and are glad to hear that you found our service prompt, informative, and friendly.
Sears Home Services on 1707468641064
