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  4. Freehold
  5. Sears Appliance Repair
  6. 3710 Us Highway 9 Ste 1100
  7. Reviews

3710 Us Highway 9 Ste 1100 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (117 reviews)
Jim was very knowledgeable and experienced in he work
May 21, 2024
Overall rating

I would tell all my friends that if they needed a person to fix a Refrigerator or Freezer to call Sears

John N, Monroe Twp, NJ

Outstanding employee
April 30, 2024
Overall rating

Mark is knowledgeable. I would HIGHLY recommend him as an asset to your company. He was the initial tech in my repair. He was the one who, 131 days later, yes you read that correctly -131 days- to pick up the parts that were unable to be used. I'm impressed with Mark. HOWEVER, Your company, on the other hand, is a disaster. From your bot voice to your phone system, to your overseas operators who may speak English but do not understand English, to your overpriced and underwhelming inventory of replacement appliances. You have no customer service. No one can speak to supervisor. And every little step takes 72 hours. Your communication between and within your departments is horrendous. You purposely do not want anyone to speak with an American based associate. One person in charge of a repair from start to finish could have realized a problem 2 1/2 months ago. 4 damaged in transit tub assemblies and 4 months later you had a light bulb moment. Congratulations TRANSFORMCO., you've lost my trust. But you don't care. Your customers are not important. Only their money.

Stephen T, Freehold, NJ

Great Job
March 27, 2024
Overall rating

Professional, timely and neat work. Thank you very much.

Susan K, Jamesburg, NJ

Great technician
March 25, 2024
Overall rating

Very friendly and knowledgeable. Arrived when we said he would…took care of everything.

Gene W, Manalapan, NJ

Replaced refrigerator compressor
March 07, 2024
Overall rating

Excellent experience! Tech was knowledgeable and completed the repair in a timely manner.

Harvey D, Manalapan, NJ

Frankenstein clothes washer repair
February 28, 2024
Overall rating

Sears Home Services always sends the best repair men. George thank you!

John W, Jackson, NJ

Was excellent
February 26, 2024
Overall rating

Was excellent!! Came, quickly fixed my dryer and left. I am very satisfied with the service.

Ray M, Freehold, NJ

George is a great technician
February 15, 2024
Overall rating

George arrived as scheduled. I noticed he had patience training a co-worker, how to fix the problems. He's professional and friendly, I recommend George.

Shirley G, Jackson, NJ

A Fabulous Worker with Pride to match !
February 12, 2024
Overall rating

Excellent worker ,clean , courteous, made sure the job was completed before he left. Explained the process and made sure I was satisfied . Ten stars

Charles N, Manalapan, NJ

Washing machine
February 09, 2024
Overall rating

The technician was very professional and did a clean job. Highly recommended.

Lori R, Marlboro, NJ

Average Rating: 4.9/5 (117 reviews)

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