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1930 State Highway 88 Reviews
Read reviews from customers who used our services at 1930 State Highway 88
Total reviews
134
Average Rating
4.5/5
The repairman was Excellent,
Henry W,
He was excellent! Very efficient!
Mary S,
Debbie F,
Came to do home warranty work on my 10+ year old frig ice maker they ordered parts parts came within a week repair all done great work and repair person was very knowledgeable with the job
Arthur C,
Customer service response - Thank you for taking the time to leave a review with Sears Appliance Repair. We are glad to hear that our repair person was knowledgeable and that the work was completed to your satisfaction. We appreciate your business and hope to serve you again in the future.
Sears Home Services on 1707192500596
Flavia P,
Customer service response - Hi Flavia, thanks for your rating. If you have any feedback on how we can improve, we'd love to hear it. Your input helps us get better!
Sears Home Services on 1733805957494
Not Marc‘s fault, but experience so far has been terrible. We were told one time to be available for the repair man between 8:00 and 1:00 . We received a second text telling us he should be here at 9:14. 914 came and left no sign of anybody next text says 12:30 or so. 12:30 came and went no repair man. Next text comes that repairman should br here at 3:30. 330 came and went no sign of anybody. And we are never given any phone number to call to get any more information. after 330 we are called to reschedule. Very unimpressive. No consideration for Our time wasted sitting around the house waiting for someone to show up. They expect us to be available but nothing in return.
Jacob F,
Customer service response - I apologize for the inconvenience and lack of communication you experienced. Thank you for bringing this to our attention so we can improve.
Sears Home Services on 1721049974790
John C,
Customer service response - Thanks for the rating, John! If you have time, please leave a comment to let us know what went well. Your feedback is invaluable to us!
Sears Home Services on 1751869109933
I had an issue trying to update my work I needed on my lawn tractor on your AI,I had no luck When I used the chat,it was priced differently than the price was. David had what he needed to complete my needs on my tractor. There was no way to talk to a representative. That was a big problem. David was a big help.
Dave S,
Customer service response - We're glad David was able to help with your tractor, Dave. We apologize for the difficulties you faced with the AI and chat pricing, and appreciate your feedback on the communication issues.
Sears Home Services on 1747092946474
The technician, who was very nice, was unable to replicate a leak of my LG frontload washer. After he left I did a small load of wash using all his tips on preventing leaks. The washer started leaking again. The technician ran all the necessary tests to recreate the leak but was unsuccessful. I poked around after the technician left and found a small manufactured hole in the rubber seal around the opening of the machine. It allows for drainage. It was fully clogged with hair and lint. I used tweezers and a toothpick to remove the debris. The washer didn't leak after that. I paid $140.00 for advice on preventing leaks. I used that knowledge to solve the problem. I thought that's why I paid for a service.
ACP,
Customer service response - Thank you for your feedback, C P. We're sorry to hear about the continued issue and appreciate your understanding. Please feel free to contact us to schedule another visit within the 30-day period.
Sears Home Services on 1737934126900
I want to speak to a real person not an AI agent. Totally will not use. Mary
Mary D,
Customer service response - We apologize for the trouble you've faced, Mary. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1779754999831
