1930 State Highway 88 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Chris W
Easy to schedule an appointment although it is online only. Appointment was within a few days of break down. Was asked questions thru AI on what issue was so they could have parts as needed. Unfortunately that did not work too well, unit needed a board that was replaced a few months earlier from another warranty repair company. So they needed to order the part and ship it to us and they scheduled a follow up repair appointment for when the part was to be delivered. (Which never confirmed b/c part showed up late in the day.) I had to reschedule the appointment for the next day. I received a confirmation and a text that tech had two calls and should be here estimated time around 1:15...received a follow-up that now it would 4pm...and another text at 4:45 that tech would not make it and it was rescheduled for the following day. Everything is automated there is no one to call but communication was good. Tech came today arpund 11am and completed the job in courteous and professional manner.
Customer service response - Thank you for your detailed review, Chris! We're glad to hear that the scheduling and communication were smooth, and that the technician completed the job professionally, despite the initial challenges with parts and timing.
Sears Home Services on July 13, 2025
flier1
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 13, 2025
Judy M
Once he was here he diagnosed the issue with our dishwasher quickly.
Customer service response - Thank you for your kind words, Judy! We're glad to hear that the issue with your dishwasher was diagnosed quickly.
Sears Home Services on July 09, 2025
L C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 09, 2025
Colleen
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on June 30, 2025
Pat L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 19, 2025
Peggy G
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 17, 2025
Gary T
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 15, 2025
Hakima S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 03, 2025
Brock H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 21, 2025
