1500 S Willow St Reviews

Read reviews from customers who used our services at 1500 S Willow St


Total reviews

221


Average Rating

4.6/5

February 25, 2026
Overall rating

My oven wouldn't get above 385. I called Sears Home Services for an appointment. Mark was great on communication, was professional, was able to come a day early, and knew what the issue was with the oven right away. He had the part in stock and was in and out in about 1 hour. Oven works great now. thank you!

Rob D,

Customer service response - Thank you for your feedback, Rob! We're happy to hear that Mark provided great communication, was professional, and quickly resolved the issue with your oven.

Sears Home Services on 1771980008022

February 17, 2026
Overall rating

Job well done , thank you !

william A,

Customer service response - Thank you for your feedback, William! We're happy to hear that the job was well done.

Sears Home Services on 1771288446615

January 29, 2026
Overall rating

Personable, knowledgeable, professional and provided helpful insight to prevent future problems. Much appreciated!

James M,

Customer service response - Thank you for your feedback, James! We're happy to hear that our technician was personable, knowledgeable, and provided helpful insights.

Sears Home Services on 1769746667772

January 25, 2026
Overall rating

Mark checked out my washer and ran through numerous cycles. He also checked some parts and said all was good. He was very personable

Carolyn S,

Customer service response - Thank you for your feedback, Carolyn! We're happy to hear that Mark was thorough and personable while checking your washer.

Sears Home Services on 1769394441746

January 19, 2026
Overall rating

Great service!

Lisa C,

Customer service response - Thank you for your feedback, Lisa! We're happy to hear that you received great service.

Sears Home Services on 1768880759164

January 11, 2026
Overall rating

Technician was very friendly and professional, explained everything that was wrong with the machine, I’m very satisfied

agatha A,

Customer service response - Thank you for your feedback, Agatha! We're happy to hear that our technician was friendly, professional, and provided clear explanations.

Sears Home Services on 1768181417966

January 07, 2026
Overall rating

Fast and efficient

Lisa,

Customer service response - Thank you for your feedback, Lisa! We're happy to hear that our service was fast and efficient.

Sears Home Services on 1767744337641

January 01, 2026
Overall rating

walter P,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1767325508386

January 01, 2026
Overall rating

Mark was very professional and upfront. Immediately addressed our issue and showed up the manufacturer defect that caused our problem. Would highly recommend him

Tyler S,

Customer service response - Thank you for your feedback, Tyler! We're happy to hear that Mark was professional, upfront, and quickly addressed the issue with your appliance.

Sears Home Services on 1767325431699

January 01, 2026
Overall rating

Quick, efficient and courteous.

Maria F,

Customer service response - Thank you for your feedback, Maria! We're happy to hear that our service was quick, efficient, and courteous.

Sears Home Services on 1767318585146

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