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  4. Manchester
  5. Sears Appliance Repair
  6. 1500 S Willow St
  7. Reviews

1500 S Willow St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (143 reviews)
Refrigerator Repair / Part Installation
October 08, 2024
Overall rating

The technician was very knowledgeable and very professional. He answered all of our questions and provided guidance on how to maintain our refrigerator.

Oliver M, Hooksett, NH

Professional and knowledgeable, great customer service
October 04, 2024
Overall rating

Ruben was great. Kept me informed, was very professional, made sure everything was working properly before he left. Rubin was a pleasure to work with on this project. He was dedicated to your company and obviously enjoys his work.

Alison V, Merrimack, NH

Ruben
October 04, 2024
Overall rating

Ruben is a very personable person, and conscientious in his work. Very pleasant to deal with and we enjoyed our time with him.

Jann M, Auburn, NH

Ruben was amazing
October 02, 2024
Overall rating

EXELENTE thank you very much, I am very grateful

Rosa P, Manchester, NH

Mark is awesome
September 30, 2024
Overall rating

Mark is the reason why we will continue to utilize Sears service. Sears does not make it easy to deal with them BUT Mark was our saving grace.

Christine, NH

Title
September 30, 2024
Overall rating

Ruben was very knowledgeable about the problems affecting the fridge. His customer service skills are excellent.

Karen V, Bedford, NH

Ruben
September 26, 2024
Overall rating

Ruben was great! The only person we dealt with, or talked to, who seemed genuinely interested in fixing our refrigerator during this whole process. The rest of the Sears Warranty process was incredibly disappointing and extremely frustrating!!!! Not worth the money… This repair took 3 months, multiple, multiple times on the phone being told one thing and not receiving anything. I was no showed 3 times and told someone would Absolutely be there to receive a text a few hours later saying they could NOT make it and rescheduling. My case number is #7838416. I spoke with multiple people in the agreements benefits department and no priority was ever given. I give this service a 00 OUT OF 10!! I will likely be canceling my warranty ASAP.

Thomas N, Merrimack, NH

Technician
September 24, 2024
Overall rating

I was extremely impressed with Paul the technician when he worked on my washing machine. He knew what he was doing. I was very pleased with the work he did.

Priscilla O, Manchester, NH

review
September 24, 2024
Overall rating

nice honest and helpful and better than the tech yesterday he showed up

Karen B, Hooksett, NH

Refrigerator Repair
September 24, 2024
Overall rating

Ruben was professional. He was polite. He did his job and explained the problem and what he was going to do. He is an asset to the company.

Robert F, Manchester, NH

Average Rating: 4.8/5 (143 reviews)

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