Appointment Lookup
802-552-4364
1500 S Willow St Reviews
Read reviews from customers who used our services at 1500 S Willow St
Total reviews
222
Average Rating
4.6/5
Was very happy he has parts on hand to fix
les J,
Customer service response - Thank you for your feedback, Les! We're happy to hear that our technician had the necessary parts on hand to complete the repair.
Sears Home Services on 1755042910881
Good work
Lionel A,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1755044267774
Tech was awesome, very knowledgable, wasted no time, very nice. I’ll take all of his advice moving forward and if/when I book again, I would prefer for him to be my tech.
Tony R,
Customer service response - Thank you for your feedback, Tony! We're happy to hear that our tech was knowledgeable and efficient. We look forward to serving you again in the future.
Sears Home Services on 1754879032474
Mark is a very knowledgeable technician. The AI customer service aspect is incredibly frustrating and frankly inadequate.
Janet A,
Customer service response - Thank you for your feedback, Janet! We're happy to hear that Mark was knowledgeable, but we're sorry for the frustration with our AI customer service. Please contact us directly if you need further assistance.
Sears Home Services on 1754008918399
Marc was great l
Jack O,
Customer service response - Thank you for your feedback, Jack! We're happy to hear that Marc was great during your service.
Sears Home Services on 1752807675573
Mark was very helpful in diagnosing and fixing our problem. Appreciate the quick and competent service, in the midst of his busy schedule for that day.
Joe S,
Customer service response - Thank you for your feedback, Joe! We're happy to hear that Mark provided helpful and competent service despite his busy schedule.
Sears Home Services on 1752807941594
He was very pleasant and personable. Explain everything he was doing in detail.
Khai N,
Customer service response - Thank you for your feedback, Khai! We're happy to hear our technician was pleasant, personable, and provided detailed explanations during the service.
Sears Home Services on 1752716809897
Mark B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1752458265170
Janice G,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752458278497
Ruben was great. Professional, courteous and friendly. He fixed my problem on my fridge. I can't recommend Sears Home Services though. 100% AI. Can't get through to a human. And the company never conveyed deteiled description of problem, which I gave to the them.
Russ M,
Customer service response - Thank you for your feedback, Russ! We're happy to hear Ruben was professional and courteous, but we're sorry for the communication issues you experienced. Please contact us directly so we can assist you further.
Sears Home Services on 1752194487078
